Every time I visit Michele, it's different! New ideas, techniques, processes no one else is doing yet or don't really know how. Being from California, she brings a lot of unique experience with her. I'm cutting my hair short today....I've ALWAYS had long, beautiful hair, but due to a disease I NEED to cut it. Michele really listens, consults, and genuinely cares and understands what a life changing event today will be for me..and truly, I know I'll walk out of there looking beautiful..like the many clients I've seen coming out of her salon. She really knows her stuff!:0) .