I went in to pick up a couple hair clips and was making a small and quick purchase on my way to my house after a long day and saw the most refreshing customer service. The line was getting long and one of the representatives was trying to call a Crystal and someone else to the front, one of the employees became very rude, ghetto and ignorant and I saw the face of young woman when she heard the rude remarks from the rude woman in love ahead of me. The manager Crystal asked for the next guest and I walked over to the other register where she pleasantly asked how my day was and I smiled and told her fine, I reminded her not to worry about rude people like that and that she was doing great. It's nice to see others are truly trying to provide customer service, even when customers are so rude. Crystal is amazing! I've never seen her there before that I can recall but she made me want to go back more often haha.