Dereka's Sugar Mountain Accommodations
106 Sugar Mountain Dr, Sugar Mountain, NC 28604
828-898-9876
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02/21/13
Provided by YP.comBe careful! Our reservation was canceled without our knowledge, which we found out upon driving 4 hours. The owner told me it was my fault and cursed at me in the process. While they did do the right thing and book us elsewhere, the apology I was expecting turned into me being told that they didn't care about me and my business. And not in a nice way.
I would like to review Dereka's Sugar Mountain Accommodations as an owner of a property in Dereka's property management program.In a word: unsatisfactory.Our dissatisfaction stems from the owner's (Dereka Plyler) reaction when we dared inquire about why our stuff was disappearing between the time we left the unit and returned the next month (only the cleaning crew had access during that time). She dismissed our concern and flatly told us that if that was our attitude we should take our business elsewhere. No dialog, no discussion - certainly no admission of there being a problem on her part.In all fairness to Dereka's, our first 18 month with her business were very professional. However, staff changes, key supervisory personnel leaving, and a downturn in the real estate market have brought out the worst in Dereka's - both personally and professionally.Look elsewhere!
- Extra Phones
Phone: 828-898-9483
TollFree: 800-545-9475
- Hours
- Regular Hours
Mon - Wed: Thu - Sat: Sun: - Categories
- Real Estate Rental Service, Cabins & Chalets, Condominiums, Lodging, Vacation Homes Rentals & Sales
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