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I went and got a gift card for a good friend that lives two hours away. When I went in, the systems were down so it wouldn't put money on the gift card. The girl behind the desk tried for about 30-40 minutes until I was told the systems are down. So she wrote on the back of the gift card, the price and her name and charged my card. I was told to give the card to my friend along with the receipt and when he comes in town to visit, to present the card and receipt to show I paid for a gift card. My friend came in town yesterday and left this morning with his family and stopped by the shop on the way out. he did as we were told and the guy told him it's just a card and receipt and nothing he can do about it. I told him to call the girl and he said he will not bother her on her day off. My friend was told to come back Tuesday when the girl will be in, he explained he can't because he lives two hours away and the guy told him he can't trust the receipt and gift card. Horrible first experience with this nutrition Depot, I will not be back, nor recommend anyone go to this location. Overall they don't have there stuff together.