Great sales people when they are tring to sell you something. After that it's poor service. They will not go out of their way once they have your money. Heard it changed hands and things are going downhill.

I have been shopping for a Sauna and hot tub for a while now. When I stopped by Pocono Pools the experienced staff really helped me narrow down my search and make the best purchase of my entire life! We absolutely love our new Hot Spring tub and our Infrared Sauna. The no pressure sales and high end products made the process completely stress free and the health benefits of our Sauna and Hot tub are amazing. Thank you Pocono aahhhh Pool and Spa!

I was in the pool and spa business for years, have been in and out of many other pool and spa supply and service stores and find this one second to none. I began dealing with them in their Cresco/Canadensis location. Even though it was a bit of a drive for me, I refused to deal with any other pool and spa business in the area. I am so happy they decided to open a second location in Stroudsburg. The location and hours are so convenient and the staff is extremely knowledgable and friendly.

If I could give this business no stars I would. The customer service is extremely poor and their prices are outrageous. I called first before going to the store and was quoted a price for a pump and filter and told to bring a water sample. I was given completely different information in the store and was told that I needed hundreds of dollars worth of chemicals. It is obvious that they will do whatever it takes to make money.