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Very small 'store'- very disorganized inside & very crowded! Most parts will not be in stock meaning they need to order for you- they require full payment for all orders up-front and most parts cannot be returned once specially ordered. They only accept credit/debit cards for orders above a certain amount! Their staff is rude (especially "Benjamin") and seems to only want to help those people coming in that know about appliances- they do NOT like novices and even claim that they will not wait on people if they do not feel like it! If you know what part you need try ordering on-line yourself- this place marks up ordering costs x4/5 times! But the biggest issue with their staff is their arrogance! If they go out of business alot of people will not be crying... Better customer care would help them alot (Benjamin could learn alot from a course on manners and courtesy)!
I couldnt find my part anywhere and they had it in stock! cheaper than I could find on line to backorder. Thanks
Our only business is parts
- General Info
Established in 1941
The Hall family founded Hall Electric Supply Co., Inc. in 1941, prior to World War II as a service company repairing major appliances in the Metropolitan Boston area.The commencement of World War II caused a severe shortage in the availability of all appliance parts and accessories. After the end of the war the Hall family approached many OEM factories requesting them to supply parts for our usage, and we became parts distributors for several companies. This influx of distribution allowed us to expand our base and solicit new business.
In early 1950 we began the practice of marketing to service companies in the New England area. The service company was closed and concentration was with the selling of parts for appliances.In 1954 the trade name of HESCO was adopted [short for Hall Electric Supply Co., Inc.]. Our growth pattern continued and HESCO expanded to national sales.After several moves HESCO settled in the city of Stoneham, Ma about 10 miles outside of Boston.
- Extra Phones
Emergency response: 781-391-4300
781 438 3800: 800-444-3726
- Regular Hours
Mon - Fri: Sat: Sun Closed
- Major Appliances, Appliances-Major-Wholesale & Manufacturers, Major Appliance Parts, Ranges & Ovens-Supplies & Parts, Refrigerators & Freezers-Repair & Service, Washer & Dryer Parts
We sell parts for all major appliances, such as dishwashers, ovens, refrigerators, dryers, and washing machines.
- Payment Options
- All Makes & Models Both
Exit 38a off 128 / Exit 36 off 93/ One mile off either highway.Next to Super Stop & Shop.Parking lot in front of store.
Free next day air shipping if the part must be ordered
- Other Information
Services: <p>We sell parts for all major appliances, such as dishwashers, ovens, refrigerators, dryers, and washing machines. </p>