Huge Home Depot with lots of parking. Customer service could be better. Asked for help but associate said they'll be right back but didn't return.

This is the third appliance I have bought from Home Depot and will never ever buy again from them!! First it was my washer n dryer took a month to get that issue fixed n I only had them for two months. Now my fridge I bought in June still under manufacture warranty n purchased a extended warranty for another 3 yrs from Home Depot but yet it's been since 11/23/14 that my fridge has died all my food waste including thanksgiving dinner, it's now 12/4 n still I have no fridge!!!! Can't get reimbursed for anything untill someone gets out there to look at it which mean I'm paying to eat out for a family of 4 breakfast lunch and dinner! I have had two appt the tech did not show n Home Depot all they can say is sorry I have to deal with Samsung. I'm still paying on a fridge I can not use . Very frustrating very irritated I will never ever buy again from them!!!