These guys are awesome. they are extremely nice and very professional and if there are any pest issues beyond their normal appointments, they will come back within 1-2 days without hassle and without additional charge and take care of the problem. Really nice guys, cant say enough good things about them (and they get the job done too). Infact, my neighbor used them as well and had bad pest problems (bed bugs and roaches) and they came back over and over again (it takes more than 1 or 2 treatments to fix these types of problems) without complaining or asking for more money and within a timely manner. myself, we tend to have sugar ants once a year, which they will come out and get and we also have a tendency to attract wasps, both of which these guys are ready to repeatedly come back and help rid of. These guys are a bargain.