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I live in the Edgewater complex in Reston. When my AC compressor failed last month, I thought I was going to be held hostage by one of the large Heating / AC companies. I called 3 places to give me estimates on a new system. Fortunately, one of them was Air 1. Their response time was quick, their servicemen were polite and professional, and the cost was substantially below the larger competitors.
This company may have a "SuperGuarantee," but I won't be testing it. Unfortunately, they failed to arrive on time for the initial consultation / estimate appointment, and demonstrated a lack of dependability that isn't acceptable for my plumbing job needs. Customer service (and just basic courtesy) dictates that customers should receive a telephone call if the service provider is going to be late or miss an appointment. I called when no one had yet to arrive 15 minutes after the appointment time. I was notified that they hadn't left their previous job yet, and that it would be at least another 30 minutes until they got to my home. I too however have a job that I was taking time away from to make this appointment, and I couldn't double my time away just because Air 1 couldn't arrive on time. Bottom line: Air 1 crashed and burned for me... and they lost my business.
" Your Total Comfort Solutions "
- General Info
At Air 1 Mechanical Systems, we are committed to bringing Total Comfort Solutions. With our reliable employees and experienced and dedicated technicians, we treat our customers like family. We offer the best prices, value, and guaranteed workmanship. Join our thousands of satisfied customers in Virginia, Maryland, and DC.
- Plumbers, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Heating Contractors & Specialties
Residential :. Service All Makes & Models, . Installation and Replacement. Certified Technicians. Indoor Air Quality Specialists. Service Contract Commercial:. Service All Makes & Models, . Installation and Replacement. Rooftop Units . Walking Box. Service Contract
- Payment Options
- Carrier, Trane, York... We work With all Makes and Models
ir 1 Mechanical Heating and Air Conditioning is a Northern Virginia Heating, Cooling, Indoor air quality, Air Conditioning, Heat pump, and Furnace repair, service, replacement and maintenance and repairs, heat pump repairs, furnace repairs as well a
- Sterling Park
Why you need Air 1 Heating & Air Conditioning, because we do more than fix problems. We give your home comfort systems the kind of ongoing care - through periodic cleanings and inspections - that helps keep them in top working order.And should a problem occur, even in the middle of the night? Become an Air Systems customer, and discover just how responsive our service can be. thats what makes Air 1 apart from other company