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me and my boyfriends friends dined here yesterday and it was amazing.. the food was good and the service was awesome. everyone was so attentive and friendly.. my boyfriends friend got some like super plate of a mix of seafood and a women named Laura was extremely nice to us and so was our servers, James and Cristy.. they made our experience great.. plus our bill was payed for by a stranger.. and it was close to 90 bucks. :) overall, we all recommend this place. it was a good time !!!
I really hate that rule of an automatic gratuity for large parties. I took my daughter and her friends out for dinner for her birthday and there were eight of us. Our lead wait person (Tabitha) was rude, not very attentive and just downright unconcerned. Gratuity means that we are showing our gratitude for the service that we received. Our bill was almost $200, so you can imagine the tip that Tabitha received for her mediocre service. I hope to goodness that her tips are split with the other kind wait staff that helped us out. They were much more "service-orientated. I'm a lover of seafood and very fond of Joe's Crab Shack. This was, however, my daughter's first visit and she doesn't want to visit anymore. I pride myself in being a "big tipper" because I appreciate the person serving me. However, I don't feel that a person should be rewarded when they give lackluster service. I dined at the Joe's Crab Shack in Sterling Heights, MI on Friday, March 2, 2007.
11/04/06Provided by Citysearch
My husband and I decided to try this kitschy looking restaurant for dinner tonight. I ordered the fried shrimp which arrived warm on a bed of french fries, to me it tasted like something you would throw in the oven from home. Nothing exciting about it. My husband's dinner was not great either. We both agreed that nothing was crispy, it was like they had it sitting under a heat lamp. They were not busy when we went so they didn't exactly have an excuse for the poor food quality. The waitstaff was friendly but that was about all.
01/17/03Provided by Citysearch
Joe's offers big portions and reasonable prices plus friendly service and outdoor dining. I had penne pasta with shrimp and spicy sauce; very good! The portions were so big, I didn't have room for dessert. Check out the souvenir shop with witty, silly sayings on t-shirts; I wish the size selection had been larger, though. We only had lunch here, and the crowd was small, but I hear it can get very busy in the evenings. We had lots of fun here.
07/10/02Provided by Citysearch
We went to the Shack last night and the music was so loud that we could not have a conversation. The food was cold. My crab sandwhich did not even taste like crab, I think because it had so much filler in it. Slow service. This is the kind of restaurant that spends a fortune on decayed decorating and nothing on the food. Another fake DisneyLand style of dining....all style and no substance.
05/26/02Provided by Citysearch
Even an old crab like me can have a great time here. I do not generally enjoy the idea of dining with a lot of kids, but the food was good and the atmosphere was fantastic. Everyone seemed to be having a ball the entire time we spent there.
The wife and I enjoyed just watching the families having so much fun. Take your kids and enjoy!