If possible, I would use ZERO STARS. My college aged child was turned away from this place 3 times. They close at 5pm on Sunday but stop seeing patients at 4pm! So when he returned Monday, he waited 2 hours 40 minutes, running 102+ fever, to be told his insurance was inactive. When he called me, his mother and the policy holder, I called BCBS. He just needed to use his SS# instead of mine. He returned and was sent away again. When he asked the intake clerk if she had entered the correct numbers, he was brushed off. I called and the same person hung up on me - she said I was not on his HIPPA, BUT he put my name on the form. This was very unprofessional, cold-hearted, uncaring behavior. At another clinic, he tested positive for the flu!!!