I was in a wedding party on Saturday. At 2 O'clock we were all dressed and ready to go downtown for pictures. When the bus wasn't there by 2, we called. The owner, Terry, said he left us a voice-mail earlier. He called at 1:25 pm to tell us he WOULD NOT BE ABLE TO PICK US UP. Only 35 minutes notice! This left not only the bridal party stranded, but also over 75 guests at the hotel who had no way to get to the venue. The owner did NOTHING to compensate us. He could not find a driver to operate his bus. He just apologized. The bride had to spend her day worrying about her transportation, instead of enjoying herself. I would NEVER recommend this company to anyone. Not reliable and unable to help when it was their error.