I was a fairly regular customer at the Albatross until lately. Twice I have been there and left feeling either taken advantage of or played for a fool. The first time, one of the employees must have felt that my friends and I weren't smoking quick enough. He started smoking from our tobacco, claiming it tasted harsh and he only wanted to ensure the quality of our product. I would have gone with it if it hadn't been that he didn't actually DO anything but huff from it and shake the water jar. The second bad experience I had was last Friday night. We arrived early enough to either secure a seat or get on the waiting list. An employee posted on the door gave us the quickest brush off, telling us that there was not going to be room for a party of 6 for an hour and a half (we told him we didn't mind breaking up he found another excuse); we asked to be put on the call list, he brushed this off by telling us they don't do that and its first come first serve. I told him they'd done it recently (and every time before) and he said it was a brand new rule, just started that night. Real convenient. Honestly, I could have just brushed it off if it wasn't for the curt, brush off he was giving us. It was clear they didn't want "our" business. I really liked the Albatross--the atmosphere is great, it wonderful to smoke in doors with friends, and everyone use to be chill; however, I will never go back and neither will any of my friends. I've bought my own Hookah online and will just invite everyone to my house. Its sad--I like supporting local business