PFI has an awesome selection. The staff is very knowledgeable and super helpful. I would recommend this store for anyone wanting cowboy boots or cool western clothing. Chris N

We were very disappointed in PFI. After seeing them on Larry's Country Diner I was under the impression they liked seeing LCD fans. I took a friend from South Dakota to visit the store on Tues, Oct. 25, 2016.There were less than 1/2 dozen customers. Randy was in the store but too busy to visit with us. I caught Colin coming back from lunch and he reluctantly gave me a free bottle of bar-q-que sauce after I had made a $150 purchase. The friend from South Dakota was NOT offered a bottle with her purchase. The ladies on the cash register said they knew nothing about a free bottle with purchase. I did find a pair of boots that fit me but I will buy my boots in the future from Justin in Joplin or Jones Boots in Sheldon, Mo. Both of those stores offer better buys and appreciate your business.

Greasy owners obsessed with money, not service.

Loved the service! They make you feel like you are at home hanging out with friends! Can't beat the miss me jeans and Ariat prices

Prices are very high! But, they have tent sales every few months that make stuff reasonable. Bought a pair of boots and 2 months later they were DONE! It was very hard to get them replaced. The people in the departments are nice. But cashiers act like you are bothering them.

Great products, someone to help you in every area & great customer service. Prices are great also...I've bought Stetson hats, Ostrich & other boots, shirts and accessories. When my boots didn't work right, they refunded me & I found the ones that did.