Henderson Eye Center
2709 S Koke Mill Rd, Springfield, IL 62711
217-481-8713
PHOTOS AND VIDEOS
REVIEWS Write a Review
02/28/13
Provided by YP.comBest Eye Clinic in town hands down! Friendly staff! Very professional! Excellent service! Optical has everything and opticians are great also! Couldn't be more pleased
10/31/11
Provided by YP.comGood doctor-terrible staff. The staff seems ill trained in both customer service and knowledge. Had my son's eye exam and staff didn't know how to work with a 5 yr old even though they say they get little kids all the time. Received a bill 2 months later with no insurance on it even though I gave them my card. Called them and they were clueless about insurance, tried to tell me my insurance doesn't cover. I had called my insurance prior to my exam and made sure they were under my plan, had my plan number, etc. When I talked to the eye office, they didn't even take that information even though I offered. They keep trying to tell me my insurance doesn't cover but don't bother to take the information that would tell them that my insurance does. Seems like they just want my money without the extra effort of billing my insurance. Don't go here. The doctor is good, too bad his staff is so terrible I'll never come back.
10/31/11
Provided by DexKnowsWent to get my son's eye exam for school. Staff was not well trained to check a 5 yr old's eyes. He is very shy of new things and this was his first eye exam. Though they say they do kids' exams all the time, they must be teens or older. Had to come back again to complete his eye exam because they could not get him to open his eyes for the eye machines. Even with the second exam, was told it may not be completely accurate because he did not read all the letters/numbers on the eye chart. (He is 5 years old.) Then 2 months later, received a bill with no insurance on it even though I gave them my insurance card. Called them, they were not helpful and seems not knowledgeable either in insurance information. Tried to make up about my insurance not paying. I called insurance before I talked to them and got all the correct information, including they are on the plan, plan number, ID number. When I talked to the eye office, they didn't even ask for the information even though I offered.
10/04/11
Provided by DexKnowsThe staff was friendly. I gave a poor rating because my lenses weren't correct. I wasn't spoken to much at all about my eye sight during the exam. Rushed in, and had my eyes dilated with out warning - so I couldn't return to work and had to take the rest of the day off unexpectedly. I went back to my previous eye doctor who I no longer have coverage with through my insurance. I'll pay out of pocket going forward.
10/03/11
Provided by DexKnowsI had previously contacted the office regarding new lenses that I had been fitted with and they were not accurate. Contacted the business on more than one occasion and was not willing to pay for the lenses until they were corrected. Was told to pay for them and then they would re-check. Now that a year has passed with NO resolution I've been turned over to a collection agency and I have refused to pay at all. I'm not pleased with the results of this office and will not return.
08/27/10
Provided by DexKnowsI have been a patient of Dr. Henderson's for several years now and he is the most thorough doctor I've ever been to. He will take his time no matter what the situation to make sure you understand everything he's explained to you. He is so knowledgeable in all areas of the eye as well as just general health and well being. He is NOT quick to do surgeries or prescribe things unnecessarily. The optical dept staff is equally wonderful as is the front desk staff and nurse, etc. Wonderful clinic!!
We Take Care Of Your Eyes.
- General Info
- Henderson Eye Center is an optical and eye care clinic located on the west side of Springfield, Illinois. We are a complete family eye care clinic with an on-site optical for glasses and contacts. Eye treatments and services: Treatment and management of eye disease Laser and surgical co-management Ocular disease Specialty contact lens fitting Glaucoma and cataracts School eye exams Diabetic eye disease Macular degenerationHenderson Eye Center has a caring and knowledgeable staff that takes every patient's need into account. We welcome patients of all ages and all types of issues. Call Henderson Eye Center today for an appointment!
- Hours
- Regular Hours
Mon: Tue: Wed: Thu: Fri: Sat - Sun: - Social Links
- Categories
- Lenses, Contact Lenses, Medical Equipment & Supplies, Optometric Clinics, Optometrists, Optometry Equipment & Supplies
- Services/Products
- Vision CentersComputerized Vision TestingGlaucoma TestingEye Muscle DisordersMacular DegenerationEye DisordersRetinal DisordersVisual Fields TestingSports VisionAstigmatismFollow-Up CareGeriatricsPediatric Eye CareCorneal DisordersEyeglass AdjustmentsEye ExamsHard-to-Fit CasesRetinal DiseasesMyopia TreatmentDiabetes Related ProblemsAnti-Reflective LensesSports EyewearDesigner EyewearExtended Wear ContactsLensesProtective EyewearNon-Prescription LensesUV Protective CoatingsGas Permeable Contact LensesCustom EyewearAquatic Goggles & MasksPolarized Sun LensesFashion Eyewear
- Lens CoatingsOxygen Permeable LensesSpecialty Eyeglass LensesContact LensesProgressive LensesSafety EyewearAstigmatic LensesColored ContactsPolycarbonate LensesLineless Bifocal LensesEyeglassesComputer EyeglassesClip-On LensesDriving EyeglassesCataract LensesBifocal Eyewear LensesChildren's EyewearReplacement EyewearSame Day Soft Contact LensesLineless Trifocal LensesGlassesPlastic LensesSunglassesTrifocal Contact LensesLow Vision DevicesBifocal Contact LensesDisposable ContactsPrescription SunglassesScratch Resistant LensesGogglesTrifocal LensesSleep-In Contact LensesEye Protection
- Payment Options
- Brands
- Acuvue, American Optometric Association, Calvin Klein, Christian Dior, Flexon, Gucci, Insurance Accepted: Medicare, Marchon, Maui Jim, Oakley, Ray-Ban, Safilo, Silhouette, Varilux, Varilux Comfort, Varilux Panamic, Vistakon, Zeiss
- Accreditation
VSP
- Other Link