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REVIEW SUMMARY

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5
13 Reviews
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irwintimothy

09/15/11

Provided by Citysearch
Great Body shop

The team at A-1 is exceptional. They recently repaired my Infiniti after it was involved in a fender bender. They helped me with every aspect of the repair process. First they helped me arrange a rental car that was delivered directly to the shop for me. After that they were able to deal with the insurance company making sure that I received factory replacement parts for my vehicle. They were very courteous and understanding. The service was great. More importantly was the quality of the repairs. The paint matched perfectly and the repairs where flawless. They were very quick to address any concern that I had as politely and quickly as possible. Not only would I use them again but I would certainly refer any of my family members or friends to them.

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TFischer

06/20/11

Provided by Citysearch
A-1 Auto & Collision - Oustanding

Outstanding job! I drove 4 hours one way just to have Don and his shop work on my car. After having several horrible experiences I was not going to take a chance on another botched job. It looks like new. Can't say enough about how professional and personable Don is. The workmanship is second to none. I wouldn't hesitate to drive again to have my vehicle worked on at A-1 Auto & Collision.

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Dracks

05/03/11

Provided by Citysearch
A-1 IS GREAT

I would just like to say that anyone who gets into an accident needs to stop by A-1. They are A+ in my book. They take care of everything. I have been there 3 times now and every time is a great experience. Don wasn't in there the last couple times I went there and that's ok you can speak to his Assistant Brent. He was great but understandably very busy. My car was done right and on time the first time. Thank you everyone at A-1 and if I need you again I will be back

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chicagosuz

06/23/10

Provided by Citysearch
Excellent service - highly recommend!

I was in 2 cars accidents recently and had all of the repair work done at A-1 Auto & Collision and had an EXCELLENT experience with them. We were initally going to go to a different shop that did the estimate for our insurance company until we went online and looked at the reviews. We were so impressed with A-1's reviews that we went there last minute and ended up leaving my vehicle to have the work done. They worked out all of the details with my insurance company and got the job done right and on time. Plus they gave us a free loaner car for 2 weeks! They are smart and market their company all over it, so don't expect a true rental car but who cares - it was free and much appreciated since I had to pay for 2 deductibles...! I can now say first hand, all of the great reviews they have gotten are really are true. Thank you Don & the rest of the team! Hopefully, we don't see you too soon!

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MosaicPartner

04/14/10

Provided by Citysearch
Satisified Customer

Don and his team provided exceptional service. They did a great job repairing our car. You can not even tell that the car was hit. They completed the repairs within the time frame committed. They went above and beyond to make arrangements for my rental car to be picked up at their shop becasue I was late for another appointment and did no t have time to return the car. I highly recommend the service and would definitely used them again if the need arose.

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AngelinasOk

01/27/10

Provided by Citysearch
Houston's Auto Spa

Dear A-1, Scott's Happy. His mother's (me) Happy, but it's ""Angelina"" that is the happiest and proudest to be home after her Houston ""Spa"" treatment. Thank You so much for your care and expertise in getting her repaired as fast as you could, especially during the Holiday time.
After being thoroughly chastised by my 4 children, it was decided that my daughter come from Tulsa and drive ""Angelina"" home. She gives you ""thumbs up"" for great work. Since ""Angelina's"" home, I'm in the drivers seat now and it's wonderful to have her healthy and beautiful!!! Thank you for your prompt caring and EXCELLENT SERVICE work. We all wish you further success in your Future New Facility. Sincerely, ""Angelina's"" mom

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FamousVito

08/24/09

Provided by Citysearch
Best Service in Sprin

Don and Summer took great care of my Mazda. I got rear-ended and my trunk was literally in my backseat. A1 took excellent care of me and my car. I got it back today after just a week of them working on it and it looks FLAWLESS. I hope I don't get rear-ended again anytime soon, but if I do, A1 is the ONLY place I'll take it.

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retro21907

06/22/09

Provided by Citysearch
Great staff, clean shop

Don and his team are top notch. My vehicle sustained $5200 in damages and now looks brand new. They will deal with your insurance company to get fast service. Call A-1 frequently. They will be understandably busy, so stay on top of them. We all know ins. companies will give you the run around. Don will tell you exactly what he needs you to do to make the experience go smoothly as possible. The work was top notch. The parts he used were new. He explained in great detail what they had done and what parts were replaced. I got a detailed invoice with part #'s and outside vendors he used as well. A full labor warranty and parts covered by the manufacturer. Don and his team are the shining star of this business. I hope you never have to use them, but if you need auto or collision work done, definately go see Don at A-1 in Spring!

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thomsonalan

01/20/09

Provided by Citysearch
Exceptional service and first class experience

Overall experience at A1 was exceptional. Don and his staff were professional, cordial and the whole process was very efficient. I would have no problem in providing a glowing reference and encourage others to experience the same.


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cschace

11/07/08

Provided by Citysearch
Very Fair and On-Time Service

A-1 Auto & Collision Repair did the body work on my car and my son's car. They did a fantastic job. They were willing to work with me on getting the cooperation of my insurance company and stayed in touch with me about the progress of the repair work. I feel like I got a very fair deal and did not have to overpay for the work. The owner, Don, is very nice and helpful. I would definitely recommend this auto repair shop in north Houston.

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sfspringagent

10/02/08

Provided by Citysearch
insurance agent recommended.........

These guys are top notch! Before I can vouch for a facility I have to use them myself, and I did. Although I have to recommend our shop program, I can also tell a customer they have the right to choose a facility of their choice. I personally took my vehicle to Don and his staff for repairs for damages over $3700.00. Not only did they do an excellent job, they did it in 6 days while providing me with a vehicle to drive. They are honest,trustworthy and competent of providing service I demand of my own employees. I have referred A-1 Auto & Collision to my customers and have had nothing but excellent feedback. I give them two thumbs up!!

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WZCheshire

06/18/08

Provided by Citysearch
They know what they're doing, and do it well!!!

Thanks to A-1 for an excellent job on my PT Cruiser. It was such a relief to have Mr. Ward make arrangements with the insurance reps, giving me info regarding the car rental, giving me a date to expect my vehicle and keeping the date. The repair work was such excellent quality that it was impossible to tell anything ever happened to my little car. It is as beautiful as brand-new! Thanks. (two of my sons had A-1, Don Ward, repair their trucks and both of them urged me to use him for my car repair. Sure glad they did.

PS...It had been years since I needed body work on a vehicle, but, my how the service Mr. Ward gives differs from previous experiences!

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countryparson37

06/11/08

Provided by Citysearch
Excellent service, quality work delivered on time and done right the first time!

Wow! I have found a very different management at A-1 from the irate lady. Owner Don Ward has repaired cars for me at his previous job at a major auto dealeship on Katy Freeway. Since opening his business on Louetta he has repaired my vehicle twice and each time the results were excellent. His dependable loaner car kept me in wheels, free of charge, while the work was done and I was kept informed regularly of the progress. Pricing was always within the guidelines of my insurance estimates and the transactions were smooth and with no problem. Those I have referred to him for collision repairs have all been complimentary. I will continue to recommend him as long as I get the kind of service he has given me in the past.
Tl Txn

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DETAILS

Relax, We'll take it from here.

General Info
A1 Auto's CARSTAR Collision, located in Spring, Texas provides the highest quality auto body repair in Harris County. We offer 24/7 accident assistance, hail damage repair, dent repair, dent removal, towing assistance and Hertz rental cars to get you back on the road. We repair all makes and models, work with most insurance companies and offer a nationwide warranty on all our automotive repairs. We have recently completed our move into our Brand New State of the Art Facility. We have tripled our production and office areas to better serve our customers. What sets us apart from the other Collision Repair Facilities is, Our Owner works at our location to oversee that Quality Repairs and Customer Service Standards are met.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Category
Automobile Body Repairing & Painting
Services/Products
Complete Auto Body Repair and Refinishing
Payment Options
Location
Located just 2 minutes east of the Vintage Park area on Louetta. Closest intersection is Champions Dr and Louetta.
Associations
Spring-Klein Chamber of Commerce, NFIB, I-CAR
Provided by
Data provided by one or more of the following: DexYP, Data Axle, Yext.