We have been taking our vehicles to the North Division Les Schwab site for many years. In all that time, the quality of service has never diminished which is unusual for these times. The employees are so courteous and knowledgeable and we always have a good repair and/or buying experience there. I just went there this morning and was greeted immediately upon exiting the car even though there were many people there, so the employees were very busy--which proves how popular and trusted this store is. My tire was fixed quickly and I was back on the road within 20 minutes. We buy all our tires there and never plan to buy them anywhere else. I also read about the beginning of the chain, which I had never done before. It's a family business which has operated on sound financial principles, which makes it even more appealing to me. We will be customers as long as this store is in operation.