I thought customer satisfaction was suppose to be important to a business but not one. It is husband and wife oenership. The wife is rude, the equipment is not good quality. The wheel broke on the wheelchair and she souded like I had done something to the chair. Don't go there. I have been fighting with them for the longest. O yea must tell this part. Thry sent me two different size wheelchairs twp different times but they were to wide for me doors. He measured the doors and I still ended up with a chair too eide and she had the nerve to tell someone I'm nrver satified.