I was involved in an accident Nov 14th 2013 After going to several different places I went to Maaco of Spartanburg thinking at least finding a shop to paint my car found that they do body work to "one stop shop" The owner, Patrick and Victoria gave me the best customer experience ever. I didn't even recognize my own car. Best decision I ever made!

I was involved in an accident Nov 14th 2013 so like everyone else I started shopping around for a body shop to fix my car. After going to several different places I went to Maaco of Spartanburg thinking at least finding a shop to paint my car I would have one thing out the way because it seemed like every body shop I went to could only fix the damage but not paint it. Maaco of Spartanburg is the closet to my home so I went there. The first person I came in contact was the Receptionist Victoria she is soft spoken, extra sweet and will hold a conversation with you until someone is ready to assist you. As I was talking to Victoria Patrick walks up with a huge smile on his face and hand out ready to greet me. As we walked and talked I was telling him about my experiences with other body shops (which he even apologized for when most places are quick to down talk) and wish list for my car and he told me that Maaco of Spartanburg also does body work! I really liked the fact that Patrick wasn't being a pushy salesman only thinking about the sale trying to offer me the highest priced products they have to offer (he even suggested a few ways to save money). I really appreciated the awesome customer service I received and the convenience of a "one stop shop" I decided to go with Maaco of Spartanburg. However after I left I started thinking even with the perfect service I hated the car there were so many bad memories attached and this accident was the last straw. I had no reason to get it fixed I wasn't taking care of it anyway there were dents, dings, scratches, a tore up bumper, the paint was chipping, no door handles, even the side rear view mirror was barely put together I just didn't care anymore. For a few months I had been trying to figure out a way to financially afford trading my car and getting another car with a car payment. . But as much as I wanted something else my financial situation was not going to let that happen. I never told Patrick about anything I had going on but I have a chemical imbalance or mental disorder Borderline Personality Disorder, Multiple Personality Disorder along with a few other things so between doctor appointments and the long list of medication I'm on I couldn't afford more than I had, but that car made me so depressed. I told myself that after they finished my car if still felt the same way I was going to find some kind of was to get me another car. I called more times than we can count to tell Patrick something else I wanted done or changed (symptom of my disability you can never make a decision and sticking to it) he never got irritated he always made me feel I could come by or call whenever I liked, everything would be perfect when they were finished and I had nothing to worry about. I called them so much I forget my own thoughts, Victoria would always make notes that way when I came in I would remember why I came by without making me feel like my memory was my problem. The insurance company finally appraised my car the damages to my car were appraised WAY lower than expected. I went by the shop very upset to tell Patrick I wouldn't be able to get everything I wanted because the insurance check combined with my small amount of money wouldn't be enough. After I vented and was ready to leave I was really angry and my feelings were hurt, Patrick asked me was I mad and I said yea! I really wanted and needed those changes I really couldn't afford another car and there was a chance that with a makeover I could keep my car. Patrick told me to just give him a few days he would figure out a way to give me everything I wanted still not knowing my situation. Less than a week Patrick worked out a deal that if I had an extra $158 I could get everything I wanted. I was so happy I got the money together and took it to the shop. Patrick called to let me know my car was ready. When I got there I didn't even recognize my own car Patrick had to point it ou

I was involved in an accident Nov 14th 2013 so like everyone else I started shopping around for a body shop to fix my car. After going to several different places I went to Maaco of Spartanburg thinking at least finding a shop to paint my car I would have one thing out the way because it seemed like every body shop I went to could only fix the damage but not paint it. Maaco of Spartanburg is the closet to my home so I went there. The first person I came in contact was the Receptionist Victoria she is soft spoken, extra sweet and will hold a conversation with you until someone is ready to assist you. As I was talking to Victoria Patrick walks up with a huge smile on his face and hand out ready to greet me. As we walked and talked I was telling him about my experiences with other body shops (which he even apologized for when most places are quick to down talk) and wish list for my car and he told me that Maaco of Spartanburg also does body work! I really liked the fact that Patrick wasn't being a pushy salesman only thinking about the sale trying to offer me the highest priced products they have to offer (he even suggested a few ways to save money). I really appreciated the awesome customer service I received and the convenience of a "one stop shop" I decided to go with Maaco of Spartanburg. However after I left I started thinking even with the perfect service I hated the car there were so many bad memories attached and this accident was the last straw. I had no reason to get it fixed I wasn't taking care of it anyway there were dents, dings, scratches, a tore up bumper, the paint was chipping, no door handles, even the side rear view mirror was barely put together I just didn't care anymore. For a few months I had been trying to figure out a way to financially afford trading my car and getting another car with a car payment. . But as much as I wanted something else my financial situation was not going to let that happen. I never told Patrick about anything I had going on but I have a chemical imbalance or mental disorder Borderline Personality Disorder, Multiple Personality Disorder along with a few other things so between doctor appointments and the long list of medication I'm on I couldn't afford more than I had, but that car made me so depressed. I told myself that after they finished my car if still felt the same way I was going to find some kind of was to get me another car. I called more times than we can count to tell Patrick something else I wanted done or changed (symptom of my disability you can never make a decision and sticking to it) he never got irritated he always made me feel I could come by or call whenever I liked, everything would be perfect when they were finished and I had nothing to worry about. I called them so much I forget my own thoughts, Victoria would always make notes that way when I came in I would remember why I came by without making me feel like my memory was my problem. The insurance company finally appraised my car the damages to my car were appraised WAY lower than expected. I went by the shop very upset to tell Patrick I wouldn't be able to get everything I wanted because the insurance check combined with my small amount of money wouldn't be enough. After I vented and was ready to leave I was really angry and my feelings were hurt, Patrick asked me was I mad and I said yea! I really wanted and needed those changes I really couldn't afford another car and there was a chance that with a makeover I could keep my car. Patrick told me to just give him a few days he would figure out a way to give me everything I wanted still not knowing my situation. Less than a week Patrick worked out a deal that if I had an extra $158 I could get everything I wanted. I was so happy I got the money together and took it to the shop. Patrick called to let me know my car was ready. When I got there I didn't even recognize my own car Patrick had to point it ou

I was involved in an accident Nov 14th 2013 so like everyone else I started shopping around for a body shop to fix my car. After going to several different places I went to Maaco of Spartanburg thinking at least finding a shop to paint my car I would have one thing out the way because it seemed like every body shop I went to could only fix the damage but not paint it. Maaco of Spartanburg is the closet to my home so I went there. The first person I came in contact was the Receptionist Victoria she is soft spoken, extra sweet and will hold a conversation with you until someone is ready to assist you. As I was talking to Victoria Patrick walks up with a huge smile on his face and hand out ready to greet me. As we walked and talked I was telling him about my experiences with other body shops (which he even apologized for when most places are quick to down talk) and wish list for my car and he told me that Maaco of Spartanburg also does body work! I really liked the fact that Patrick wasn't being a pushy salesman only thinking about the sale trying to offer me the highest priced products they have to offer (he even suggested a few ways to save money). I really appreciated the awesome customer service I received and the convenience of a one stop shop I decided to go with Maaco of Spartanburg. However after I left I started thinking even with the perfect service I hated the car there were so many bad memories attached and this accident was the last straw. I had no reason to get it fixed I wasn't taking care of it anyway there were dents, dings, scratches, a tore up bumper, the paint was chipping, no door handles, even the side rear view mirror was barely put together I just didn't care anymore. For a few months I had been trying to figure out a way to financially afford trading my car and getting another car with a car payment. . But as much as I wanted something else my financial situation was not going to let that happen. I never told Patrick about anything I had going on but I have a chemical imbalance or mental disorder Borderline Personality Disorder, Multiple Personality Disorder along with a few other things so between doctor appointments and the long list of medication I'm on I couldn't afford more than I had, but that car made me so depressed. I told myself that after they finished my car if still felt the same way I was going to find some kind of was to get me another car. I called more times than we can count to tell Patrick something else I wanted done or changed (symptom of my disability you can never make a decision and sticking to it) he never got irritated he always made me feel I could come by or call whenever I liked, everything would be perfect when they were finished and I had nothing to worry about. I called them so much I forget my own thoughts, Victoria would always make notes that way when I came in I would remember why I came by without making me feel like my memory was my problem. The insurance company finally appraised my car the damages to my car were appraised WAY lower than expected. I went by the shop very upset to tell Patrick I wouldn't be able to get everything I wanted because the insurance check combined with my small amount of money wouldn't be enough. After I vented and was ready to leave I was really angry and my feelings were hurt, Patrick asked me was I mad and I said yea! I really wanted and needed those changes I really couldn't afford another car and there was a chance that with a makeover I could keep my car. Patrick told me to just give him a few days he would figure out a way to give me everything I wanted still not knowing my situation. Less than a week Patrick worked out a deal that if I had an extra $158 I could get everything I wanted. I was so happy I got the money together and took it to the shop. Patrick called to let me know my car was ready. When I got there I didn't even recognize my own ca

No other body shop in town could beat the value and price of this shop. I was very pleased when they painted my Oldsmobile Delta 88 and I've brought it back a few more times after bashing up my bumpers again. The color always matches and I couldn't be any happier.