Terrible company. Reserved a limo for a bachelorette party and called 3 days prior to touch base and despite my written confirmation from this company they claimed my reservation was no good and did not have a limo for me. I did not once get an apology from the receptionist or the owner and instead was told that my plans didn't stack up to the proms that were going on in town that night. Finally after much to do, they decided that if I was willing to change my plans to later they would get one to me. 15 minutes past my pick time and no phone call from the company, I called to inquire only to be told they did not know where the limo was. 20 minutes later, limo tells me its on the way. 25 minutes later limo is broken down. 1 hour later, limo was fixed but not able to pick us up anymore because they didn't want to be late to another pickup they had scheduled after mine. Called to get my refund today, again no apology, terrible treatment from customer service.

Very unprofessional as far as customer service goes. Also the stretch Hummer Limo was unclean and smelled like cigar smoke.