Sold me a VIP Gold Card Member ticket (paid $40 for two car washes and one free. I used my first two tickets and when I went back for my free car wash, I was told they no longer honor VIP tickets. There was no expiration date on tickets nor any advertising stating such. They're explanation was that it was a promotion that the last manager was running and he no longer worked there. Priced to high for the quality of work and customer service they provide. Don't waste your time with them. Wash your car yourself and save your money.