We apologize for the inconvenience

The people search feature on Superpages.com is temporarily unavailable. You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company.

You will be automatically re-directed to People Search on yellowpages.com in .

Pizza Boli's

Add to Favorites
Be the first to review!
Pizza, Caterers, Italian Restaurants

12216 Veirs Mill Rd, Silver Spring, MD 20906

301-929-0900

OPEN NOW: 
Today: 11:00 am - 12:00 am

REVIEWS write reviewWrite a Review

Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
J
Jay N.

12/26/17

Provided by YP.com
review count1photo count0

If you like having customer service/(manager?) tell you in your face that you are causing bad business for them due to them getting an order completely wrong then order from here.

Called Pizza Boli's about a wrong order sent to my location and the person I spoke with assured me they will send the correct order. After waiting 2 hours I call again and the same person says the driver is on his way and should be at my location any minute now (that was a lie). I call again an hour later to ask about the driver's whereabouts and he tells me that he should be here any minute now once again, to which I ask for a refund for the order they got wrong. He proceeds to tell me that he's sorry and says the delivery driver is new, and asks me for my address once again.

The "new" driver tells me to come outside near the entrance of the neighborhood so he can see me. I stand outside in the cold for 10 minutes but he was never able to find my location. The driver tells me he will give the order to the first delivery driver since at least he knew how to navigate to my location. The driver that couldn't find my location called me later and said that he is here, so I step out and search for the driver but he is nowhere to be found and does not return my calls.

Waiting almost 4 hours for a simple order to be corrected I called customer service/manager? to get a refund. He had the nerve to tell me that I am creating bad business for them and that I called him hundreds of times (6 times due to wrong order, reluctance to give refund, updates on delivery status), tells me that they don't instruct customers to come outside as it is illegal even though his driver told me to do so, says I gave the driver the wrong address (lie again, the first delivery driver was able to reach my location just fine) and tells me to call tomorrow (It was 7:57 pm, not even closing time). I assume it was the manger due to his comment about bad business, but it was whoever answers the calls from this store.

Was this Review helpful to you?0
DETAILS
General Info
We Deliver More Taste! More pizza toppings, plus subs, wings, salads, sides and more!
Extra Phones

Fax: 301-929-0577

Hours
Regular Hours
Mon - Wed:
Thu - Sat:
Sun:
Categories
Pizza, Caterers, Italian Restaurants, Restaurants, Sandwich Shops, Take Out Restaurants
Payment Options
Price Range
$
Neighborhood
Wheaton-Glenmont
Other Information

Cuisines: Caterers, Sandwiches, Take Out, Italian, European, Continental, Pizza

Price Range : Below Average

Suggest an Edit
Data provided by one or more of the following: Thryv, Data Axle, Yext.