Rock Creek Pools
17701 S Rock Creek Rd, Shawnee, OK 74801
405-202-2428
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I would not recommend Rock Creek Pools! The owner, Keith Bonner, is very unprofessional and has terrible customer service skills. He yells and curses to his employees and treats them terrible. As soon as we signed our contract in February 2018 and paid him 40% of our contract he changed from the happy salesman to ignoring our calls and texts. He was to busy to discuss the details of our pool. His construction crew were nice caring hard working people. His main guy Ronnie quit working for Rock Creek Pools around Memorial Day. No one has worked on our pool since. Keith sent us a text that he needed a check from us and he was coming out to see what was left to finish our pool. We have already paid him over 90% of our contract. We told him we would pay the balance when our pool was complete. Our contract says the last 10% is due when the pool is complete. Keith sent us hostile texts and threatened to put a lien on our home if we didnt give him a check. We are not going to pay the balance until our pool is complete. It is June 20, 2018. We have emailed asking to sit and go over the numbers. Keith says the only way he will meet with us is is we give him a check. We dont owe him anything else until he finishes our pool. The pictures show how he left it.
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Phone: 405-788-1618
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- Swimming Pool Dealers, Swimming Pool Construction, Swimming Pool Designing & Consulting, Swimming Pool Equipment & Supplies, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers
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Rock Creek Pools LLC
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