The company switched owership and raised my rates by $30 per month (from $139 to $169) for no reason. I tried to negotiate with them but they do not value their customers. Also I asked them if I would be refunded any money if I left in the middle of a cycle and they said "no." Once again they don't value their customers. They have your belongings hostage and won't budge on anything. The owners and their policies are draconian. I would not recommend doing business with this K-7 Self Storage.