I'm on fixed income and told the staff that when I went in with my cat when was almost totally blocked and couldn't urinate. $105.00 later and 3 days being on meds that should have started working did not. I had to go home remedy of vinegar and water and adding alot of water to her food worked after 24 hours. No one even called to see how she was even after I called asking for another kind of medication which I didn't need after ten days....I won't go back.