"Making Technology Work for YOU!!"

General Info

Call TekNOW Services 772-589-4065 for Global Remote Computer Support Services for a FREE Consultation and FREE Software Downloads from the Best Computer Support Service to help Repair, fix or troubleshoot your PC or MAC issue - Located in Indian River County, FL (Vero Beach, Sebastian & Treasure Coast) and now available GLOBALLY! Professional, personal computer support services by local veteran (malware virus removal, data backup restoration, slow performance speed increase, network internet access, etc...), for Windows PC, Apple Macintosh and Linux laptop or desktop. About the Owner Michael Pearce, a Florida native, has always been intrigued with puzzles and figuring out how things work. As a child, he loved to explore all things electrical and mechanical, often fixing that which once was broken. After graduating from Vero Beach Senior High School in 1985, where he was first introduced to the world of computers, he went on to earn a Degree in Computer Science and gained a much better understanding of the puzzles he’d played with for so long. He then toured in the Navy where he increased his knowledge and experience installing, testing and maintaining multimillion dollar Automated Defense Weapons Systems. After serving in Desert Storm & Desert Shield and being Honorably Discharged, he and his family moved back home to Indian River County where Michael has worked as an electrician, home automation specialist and among other things, traveled the globe as a custom robotics service technician. Since 1998, Michael has owned and operated TekNOW Services, a local computer and home automation service company, almost exclusively through “word of mouth” referrals. Leveraging the ability to provide service via the internet has afforded Michael the opportunities to help people, regardless of their location, or his. The company, which boasts an impeccable record of service, is continuing to move forward into the cloud, with concierge style remote service capabilities, while maintaining its’ focus on… "Making Technology Work for YOU!"

HoursOPEN NOW

Regular Hours:

Mon - Fri	8:00 am - 6:00 pm
Sat	10:00 am - 4:00 pm
Sun	Closed

Emergency Hours:

Mon - Sun	Open 24 Hours

Contact Info

Phone:

Main - 772-589-4065

Address:

Sebastian, FL 32958

Email:

Contact Us

Link:

the BEST computer services GLOBALLY!!

Categories

Computer Technical Assistance & Support Services, Computer Disaster Planning, Computer Security-Systems & Services, Computer Software & Services, Computers & Computer Equipment-Service & Repair

Services / Products

Simply put, we are here to help you, with any issue, as quickly as possible. For the fastest response time, please CALL (772) 589-4065. If you have to leave a message, as we may be with another client, please leave plenty of information to contact you, describe the problem and how we may be of assistance, as it will help. We are faithful about returning calls. You can also TEXT , EMAIL , SKYPE , LinkedIn , Facebook Messenger , Twitter but response times will vary greatly. PHONE SUPPORT Many issues can be resolved with simple dialog regarding your current issue(s). We can establish the scope of the problem quickly, and often help immediately by talking you through a situation, or at least obtaining a better understanding of your needs. Quite often this is our first interaction with our clients, and we will collect useful information in order to better serve. REMOTE SUPPORT With the proliferation of the internet and mobile computing, we are able to help you regardless of your location, or ours. Over the years, this has been, by far, the most effective way to help our clients save time and money. Time is saved by being "virtually" on-site in minutes, instead of hours or days, making response times decrease and customer satisfaction increase! Savings occur by eliminating overhead (trucks, gas, insurance, etc...) and the need for a technician to come to your home or business. Not having to find the time to bring your equipment to the local "geek", or interfering with normal business hours, can be eliminated by setting up a remote service call to take place "after hours". BENCH SUPPORT There are times when your "hardware" just will not work in order for us to remotely support you. We do our best to help you help yourself with repairs, but sometimes and expert just needs to get his hands on the equipment to fix it. You may be requested to bring in your equipment or schedule for pickup/delivery service. Whether we are the local "geek" or we are coordinating with a local service provider, we will ensure that the most cost effective solution is utilized to get you back up and running. ONSITE SUPPORT When none of the above service types are a viable option, we will schedule to have a technician come to you to resolve the issue(s). Again, whether we are the local "geek" or are coordinating with a local service provider, on your behalf, we will ensure that the most cost effective solution is utilized to get you back up and running. In the ever changing environment that is the "cloud", we tend to troubleshoot in the moment and address issues as confronted.

Payment Options

check, paypal, cash, all major credit cards, visa, mastercard, amex, discover

Brands

AT&T, Acer, Apple, Asus, Comcast, Coompaq, Dell, Desktop, Droid, Gateway, HP, Hewlett Packard, Ibm, Laptop, Lenovo, Linksys, Mac, MacBook, Microsoft, Motorola, Netgear, Onkyo, Samsung, Sony, Tablet, Toshiba, Uverse, Vizio, Windows, iMac, iPad, iPhone

Amenities

short list of services provided (too many to list completely): PC and MAC Performance & Security adjustments Remote Access (VPN, VNC, RDP, "cloud computing", etc...) Software Updates Wifi (wireless networking) Router & Internet Configuration TRAINING (Onsite & Remotely) File Management Photo Management DATA Consolidation - Backup & Recovery OUTLOOK & Database Management (contacts, calendar, email) CD & DVD Burning E-mail - Webmail - FREE G-mail System and Data BACKUP and RECOVERY