Today, I purchased #14 Xtra Large to go because I was hungry and late lunch. I took me awhile to reheat the booth in a small microwave at work. When I started putting stuff into the bowl, I saw a slice of limes that was already used. See the picture. I was very disappointed. They must have been collecting scraps from other customers' plates. I've been suspecting this for a very long time until today it became a reality. I felt no use to complain to them. So, I ended up eating the pho since I was too hungry.