i.e., A local favorite, or hWe brought in two pairs of damaged VERY expensive snakeskin shoes that were damaged by the Refresh Shoe Conditioner (from Rancho Cucumunga, CA) that we purchased from an informercial. The shoes were stripped of their colors, one pair dark blue and the other, gunmetal gray. We truly had no hope for them and the company didn't do anything for us. Tony was able not just to restore them...he made them look better than when my husband first bought them! Please do not go anywhere but Tony's Shoe Repair of Scottsdale ,AZ...even if you have to mail your shoes to him...you will NEVER BE SORRY. Thanks Tony and may God bless you always. Sincerely, Mr and Mrs. AeDee Latten Mesa, AZighly recommended because