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Holtan, Brian A, MD

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Physicians & Surgeons, Physicians & Surgeons, Radiology

6900 E Camelback Rd, Scottsdale, AZ 85251

480-584-3400

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
K
katherinamessina

05/01/18

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Today, May 1st, I had the worst experience ever going in to this medical imaging office.My appointment was set up yesterday by phone, and they could not complete my appointment until I called back with my insurance info. Finally at 4:00 pm I called back with my insurance information and my appointment was today at 7:30 am at this location in Mesa. As soon as I walked in, with my 9 year old daugther, who needed an abdominal ultrasound, had fever and in pain - the girls at the front desk told me I was in the wrong location, and sent me to the one in Gilbert. My husband and I desperate to get there on time with my daughter left to the location indicated, and as soon we got there, they sent us back to the 1425 S greenfield - because that is the place we had the appointment. Our appointment was at 7:30 am, we had an email confirmation, but the imcompetent at the front desk could not find appointment, not insurance information. Finally they took my daughter in at 8:05. Treated my 9 year old poorly and with not compassion at all. And never sent the results today to my pediatric doctor. I will not recommend this place to anybody and try to avoid it at all cost... poor customer services, imcompetent and not very friendly employers there... Sorry, run away from this place.

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DETAILS
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Categories
Physicians & Surgeons, Physicians & Surgeons, Radiology
Location
AmTrust Bank Bldg
Neighborhoods
Downtown Scottsdale, Fashion Square, Monterey Arcadia
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Data provided by one or more of the following: Thryv, Data Axle, Yext.