General Info

Call Overflow Presto Call serves as an extension of your inside contact center by managing after-hour and weekend calls from your clients. In addition, we can supply overflow services during regular business hours if your center needs that level of support. Our client looks to us to be an extension of their inside customer retention services. We train our representatives to incorporate active listening, problem solving and immediate dispatch procedures to ensure that each and every customer concern is managed in a personal manner. Sales & Order Processing Utilizing our web VPN connectivity, or building a custom solution, Presto Call will process your customer's order for your products or services We will also complete the credit card transaction and finalize the sale for you. Voicemail Voicemail option with revert to live operator. Dealer Locator Services Using zip code or area code tables, we can quickly identify retail or service location and route leads to those individual areas.