the staff and services are amazing. My mother lives there and when I was notified by computer my mom had not returned to bed in the middle of night. I called her there was no answer so I then called the desk. Within three minutes there was EMT there and they called me back right away to say everything was fine. Along with this she has the most beautiful view, fabulous food with fresh flowers, lectures etc. the Ritz has nothing on this place.As I told my father this will be your best investment because all the baby boomers only want the best and this indeed is. The Inn, Club Care and management all try to do whatever they can to make it perfect. The people who live there are some of the most interesting people. I can go to our island in Wisconsin for the summer and feel good about where Mom is.