I shipped an item of value from this store and conveniently was not offered insurance. It was partially my fault and the clerks that I did not get insurance. At the time the store was busy so I actually did not even think about it. My information to ship was in the computer and boxes were measured for the items. Three out of four of my items made it to me. The one that was valuable did not. The manager of the store is blaming me for not getting insurance and also saying I may not have even shipped the fourth item. So who's lying? I received a check for less than 1% of the value of the item and will suggest if you use this store, take pictures, get all the insurance you can and do not trust them. I was ripped off and suggest you pack your own items, because if something happens to them you are the LIAR.