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Bay Area Computerman

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Computer & Equipment Dealers, Computer Hardware & Supplies, Computer Service & Repair-Business

3680 Stevens Creek Blvd Ste F, San Jose, CA 95117

408-249-4821

OPEN NOW: 
Today: 9:00 am - 7:00 pm

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REVIEW SUMMARY

  • 5star
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  • 1star
5
5 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
L
Laura C.

07/16/18

Provided by YP.com
review count1photo count0

I took my computer into this place on the recommendation of a friend who said he was good and was reasonable. I dropped it off, briefly explained the problem and how I thought he could replicate it. I had even emailed him a link so he could see the blank (not black) screen I had told him about.
The next day I got a call from him explaining he could not replicate the problem, had run all kind of diagnostics and could not find a problem. He also kept referring to a black screen not blank which I thought was part of the misunderstanding. When I asked him if he looked at the picture in the link I sent him he said he couldn’t bring the link up which I thought was odd.
Knowing there was a problem that I thought he may have misunderstood, I tried to get him to verify the steps to replicate the problem. Not only would he talk over and interrupt me at every turn, but I actually had to ask his permission to finish a sentence. I finally succumbed to his talking over, jumping to conclusions before I could finish a sentence and accepted the total lack of listening skills and agreed to just pick up the computer.
To be honest, after I picked up my computer and thought about it, I realized I was actually perplexed by his behavior towards me. I really gave him no provocation to treat me like that. Upon more in depth research into his reviews, especially the one stars (and there are plenty of them 20 to be exact on Yelp alone), I could see there was a pattern of complaints of treating customers badly.
So my recommendation to a potential customer is, if you have a problem that requires any kind of explanation, replication on his part, or anything which is not already apparent on the screen and verifiable by looking directly at the problem, this may not be the guy for you.
It is bad enough I wasted time and gas money driving from Morgan Hill to San Jose AND $39.95 for diagnostics, but my real issue is with the antagonistic way I was treated with absolutely no provocation.

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J
jeffrey.tzeng

07/07/13

Provided by YPmobile
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Great Service And I Will Come Again

My computer fan failed. But when I arrive it seems to work well. The owner help me clean the fan and free of charge. They are honest and very helpful. I will come again next time I have any computer issue.

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anonymous

03/05/13

I love this place. It is by far the best for computer repair I have seen in this valley. Friendly techs and good prices!

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anonymous

03/05/13

Thank you guys for taking such good care of my pc. It was on its last legs I thought and you got it back up and running from the dead! the price was very reasonable.

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D
danbutler1966

03/05/13

review count1photo count0

excellent service and fast return. need I say more?! best place to take your pc

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anonymous

08/03/12

I have to hand it to these guys. They are the best at what they do. They managed to save my laptop and me lots of money from having to buy a new laptop. They got my laptop in and out in no time at all. othet places I have been took up to 2 weeks!! All of the staff are super friendly and professional.

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S
santanarrow

06/03/09

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Bay Area ComputermanFriendly, and reliable service that you can count on.First off, I went geek squad to get my keyboard replaced, and they quoted me $380 for parts and labor and it would take 3 to 4 weeks for the repair. Wow, very expensive and I won't have my laptop for about a month, I don't think so. I looked up other PC repair shops and found Bay Area Computerman. The whole repair cost me about $100 for parts and labor, and I still got to keep my laptop while the part was being ordered. Soon as it arrived (5 days later), took it back to them, and they installed it in about 15 minutes. No down time, fast and reliable. Bay Area Computerman, I highly recommend!!!

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T
tiger.bengal

02/10/09

Provided by YP.com
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Great Service!!!

Viruses again!, my computer was infected with the Vista Antivirus 2008, slow boot, pop ups all over the screen, no Control Panel!!!, I thought it cannot be fixed, but I went to Computerman and after 24 hours I got my computer in a working perfect condition!!! this guys are awesome!!



5 stars for this service

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Q
quagmire

02/09/09

Provided by YP.com
review count2photo count7
Great Service

My laptop would not turn on. Every techy person I asked about my laptop told me that my motherboard needed to be replaced and it would cost atleast $300 just for parts. Well I called these guys up, Bay Area Computerman, and gave me a quote over the phone that I couldn't believe. They told me $149.95 plus parts for the whole repair. A lot cheaper than $300 for the part alone. So I took it to these guys, got it fixed in only 3 days! and I only paid about $167. If you want the pro's, go to these guys. If you want to save money, go to these guys. Bay Area Computerman, I highly recommend! Thanks guys!

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E
e12iic

02/06/09

Provided by YP.com
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Great Service

These guys got my computer up and running in a couple of days. They were honest and even gave me tips on what I can do to try to prevent the problem. I liked the fact that I can actually talk to their technicians without being rushed out of there. Good job Bay area Computerman! I highly recommend them, and they have my business everytime I have a computer problem.

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S
stewie2

02/05/09

Provided by YP.com
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Best Around !

I went to Bay Area Computer man with a weird virus and spyware infection...I visited before a well known computer services chain but they weren't good enough cleaning my computer even thought the $$$ was a lot. I went to Bay Area Computerman and in 24 hours they gave me my computer clean...yes clean with no viruses, all my programs and files are still there, I am so glad I found Bay Area Computerman in my way home...



Highly recommended 5 stars !!!!!!!!

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Q
quagmire

12/10/08

Provided by YP.com
review count2photo count7
Awesome

They fixed my broken laptop ad saved all my data. I won't go anywhere else.

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DETAILS

We fix it all !

General Info
Bay Area Computerman - Laptop & PC Repair starting at $29.95 ! WE FIX ALL MAKES & MODELS – ALL PROBLEMS – OPEN ALL WEEKEND ! FLAT RATES & FAST SERVICE – FREE ESTIMATES !!! PC – MAC – LAPTOP – iPAD –Service & Repair FREE - ELECTRONICS / E-WASTE RECYCLING – FREE - WI FI HOT SPOT *** CALL FOR A FREE QUOTE *** 408-249-4821 We are a family owned business taking care of homes and small businesses. We Take pride in excellent customer service at Fair Rates. We will make sure that your request is taken care of to your full satisfaction! Whether you need a small problem fixed, or a whole network built No job too big or small.
Extra Phones

TollFree: 800-711-9804

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Categories
Computer & Equipment Dealers, Computer Hardware & Supplies, Computer Service & Repair-Business, Computer Technical Assistance & Support Services, Computers & Computer Equipment-Service & Repair
Services/Products
Bay Area Computerman - Laptop & PC Repair starting at $29.95 ! WE FIX ALL MAKES & MODELS – ALL PROBLEMS – OPEN ALL WEEKEND ! FLAT RATES & FAST SERVICE – FREE ESTIMATES !!! PC – MAC – LAPTOP – iPAD –Service & Repair FREE - ELECTRONICS / E-WASTE RECYCLING – FREE - WI FI HOT SPOT *** CALL FOR A FREE QUOTE *** 408-249-4821 We are a family owned business taking care of homes and small businesses. We Take pride in excellent customer service at Fair Rates. We will make sure that your request is taken care of to your full satisfaction! Whether you need a small problem fixed, or a whole network built No job too big or small.
Payment Options
Brands
all
Location
On Stevens Creek Blvd, at San Tomas Expressway, behind Taco Bell.
Neighborhoods
Northlake, West Valley
Amenities
Free estimates
Languages
English, Spanish
Accreditation

BNI

Associations
We are a GREEN Business
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Pets Allowed: Yes

Data provided by one or more of the following: Thryv, Data Axle, Yext.