i had sohler iron out to give me an appraisal for a new railing and gate at my home. the meeting went well and i was told i would get an email propsal the next day for the job. after three days i called my contact there to touch base. after a week with no response i tried again. (left message with reception and a vm) two weeks later i tried again. he didn't even have the common courtesy to call or email me back. i wasted an entire month on solher iron. don't make the same mistake.