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13 Reviews
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Provided by Citysearch
Only if you get a great deal.....

I got a pretty good deal ($147 off Priceline), and for $147, I would probably stay again, though I would hope to get someplace else.

Mediocre hotel. I've booked on Priceline many-a-times, and have been treated as though I was a full service guest. I usually use Priceline as a way to ""test"" out hotels, and most places understand this. However, the Mark Hopkins treats you as though they are doing you a favor for giving you such a great deal. The hotel was not that booked and we got a room on the 3rd floor, overlooking air ducts. To their credit, they did fulfill our king, non-smoking room... so this was not that big of a deal. I do bring this up however because I read many other Priceline reviews for this hotel where people got the same floor / view. Coincidence? No.

The hotel nickel and dimes you on EVERYTHING. $12.95 for Internet? Okay-fine. 2 laptops? Pay twice. WHAT? I have never paid twice for hooking up two laptops in one room. MAYBE get charged twice, but they always remove the second charge. Not at the Mark Hopkins. $25.90 / per day for two laptops, 3 days = $77.70. Ridiculous. Their reasoning? It pulls a different IP each time. B.S.

Care to use the Business Center with a couple new iMacs? Get ready to fork out $10 for 20 minutes. Only need to print your boarding pass which takes 2 minutes? $10. Fax? You pay. Print? You pay.

Hotel itself is nice. Nice entrance, nice lobby, nice rooms. Not $400/night nice, but for $147 in SF, it's not bad. It is on top of Nob Hill, so get ready to fork out $5 for a cab ride from Union Square (+ tip) or $5 for the cable car (get the $18 3-day muni pass), or walk, as I did.

All in all, don't book this place directly. If you happen to get it off Hotwire or Priceline, be happy with the price. Just know you will get an air duct view and will be nickel and dimed for everything.

Need Quick internet access? Go across the street to the Fairmont Cafe. Get a coffee, use the free wi-fi.

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Provided by Citysearch
Beautiful and Powerful on top of Nob Hill!

This is such an empowering building to pull up to! You tend to imagine the players of past days and feel this classic elegance transcend upon you. The service was impeccable, from the cleaners to the room service, I was not disappointed! My room was just stunning, the decor was again, classic, and the views were simply priceless. The menu for room service offered many delicious choices. Think Lobster Bisque with champagne in the afternoon, Mark Hopkins version of Eggs Benedict swapped ham for crabcakes and avocado. Late night menu and bar service to the room is also key. The Top of The Mark was where I enjoyed a super healthy breakfast buffet; lox and tomatos, cottage cheese, fruit yogurt parfait, gourmet cheese, fresh berries, an egg white omelette with crimini mushrooms is what set me for the day. Now this is a place I could call home. As for parking, they have a garage which will valet your vehicle at a moments notice. Anyone staying in Nob Hill should most definately know that space in this city is VERY limited and sometimes you just have to compromise with paying a due for the convenience that this hotel does offer.

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Provided by Citysearch
Awful Hotel in Nob Hill

This hotel has too much hype! The rooms were tiny and the service was horrendous! You're better off staying at a Holiday Inn!

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Provided by Citysearch
Great service and plenty of luxury

Would definitely recommend this hotel, try to get a room on the higher levels with ""Club InterContinental Lounge"" access. If you are looking for a deal and are planning to stay over a weekend you may want to join the PriorityClub (Ambassador for $150) before hand, you will then get one night free and priority service. Refer to the Website it is accurate.

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Provided by Citysearch
Great Hotel

By far the best hotel in SF. If you can get a good deal, then you are set. The service is exceptional and the rooms are so spacious.

PROS: Late check out until 4pm. Complimentary beverages served all day and night in the lobby. Rooms are very spacious - I mean really spacious you can literally have 5 people in a standard room. The service is exceptional, we got all our questions answered promptly and there is always someone in the lobby if you have any questions. The views are all great - since the hotel is not massive its really intimate and you get your money's worth.

Cons: Parking is difficult.

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Provided by Citysearch
very good value!

I stayed here with my two teenagers, and the room was reasonably spacious and quiet. However, there were no drawers large enough for clothes, which means we lived out of our suitcase. The phone did not work right despite repeated calls to maintenance. However, the rooms were kept clean; hotel staff was unfailingly polite and helpful. We had a nice city view, all of this for a good package price from an online travel site.

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Provided by Citysearch
Big Disappointment

We were promised a bay view, which we paid $80 more a night for, and got a mediocre city view. We were treated as if they were doing us a favor when we asked for assistance. A very disappointing anniversary!

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Provided by Citysearch
Far short

This Hotel fell far short of what I expected in EVERY way.

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Provided by Citysearch
The Mark is still the standard....

The Mark Hopkins remains one of the grand hotels. Service is impeccable. The staff genuinely is pleased to be of service to you.

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Provided by Citysearch

For the money, the rooms are not worth it!!! I did not expect to find hair on my pillows at the Mark Hopkins Inter-Continental. The guest service agents were snotty and the room service is lousy. I would not recommend this place to anyone... and for what it's worth, I work in the hospitality industry.

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Provided by Citysearch
Everything Herb Caen!

I had to move away from the City about the time of Haeb Caen Way dedication and ever since I go back to his favorite places to feel closer to someone I never met-but I do admire his taste!!

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Provided by Citysearch
Elegance at it's finest

The Mark is a classic, the recently renovated guest rooms, the new Nob Hill Restaurant and a San Francisco landmark the Top of the Mark, all make this the quitessentail destination in San Francisco. Check out the new Fitness Room! The Chef creates monthly prix-fixe menus in the restaurnat which are a ""hell"" of a deal!

The Mark is the classiest Hotel in the Bay Area!

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Provided by Citysearch
Good but not value.

I found the Mark Hopkins to have great service but the rooms where OK and the Price was extorshionate for what you are getting. I think it is very much a tourist trap. It's a good hotel, but for the money you pay to stay there, it needs to be an amazing hotel. Views are great, room service is ok (Yes, the Blue-Berry muffin is really good!). There are plenty of alternatives in the City that are actually worth their money.

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IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at intercontinental.com for our lowest rates. You won't find these anywhere else.

General Info
IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at intercontinental.com for our lowest rates. You won't find these anywhere else. As splendid as when it opened in 1926, Mark Hopkins is one of the city's finest historic San Francisco luxury hotels. It's ideally located at the crossing of three cable car lines, just minutes from Union Square. Each suite is furnished in a unique, stately style. Breathtaking views of San Francisco combine with fine dining and a signature 100 Martini menu at Top of the Mark restaurant. Described when it opened as "architecturally perfect", this San Francisco luxury hotel remains so today.
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Hotel Front Desk: 415-392-3434

Reservations: 888-259-8696

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Each property offers its own distinctive style, from heritage elegance to urban chic and resorts on tropical shores. Forge the best travel experiences. Excellently appointed five-star suites offer a sense of occasion. Premium is in every detail, from Michelin-starred restaurants to outstanding spas. Immersive luxury surrounds you, creating unforgettable memories.
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