Our carpet was brand new when the kitchen pipes burst. I was more concerned about the warranty on the carpet than anything. The Water Damage Pros technician reassured me. Because the chemicals they use are not hazardous, my warranty would not be voided. I repeated what she said to the carpet company's warranty department. They agreed. That's what I needed to hear. Thanks for saving our new carpet and its warranty.

I'm a stickler for being green. I was determined to find an environmentally friendly company. The Water Damage Pros mentioned it on their Website. I called them to ask more about the products they use. The operator was more than happy to answer all my questions, and actually had the answers. No harmful chemicals, she said. I chose them immediately.