I tried several times to reach my Dr. at first no one answered and on the third try I finally got an operator and they were unfriendly to the point of rudeness. I was so upset I asked my Dr. the name of the service and I looked them up. Imagine my surprise when I walked in their offices on Point Loma...OMG the equipment was so out dated... Like what Lilly Tomlin had on the Laugh In Show. Cords were everywhere and two people trying to connect the calls with them. No wonder I had trouble. Be very careful with this service they are way behind and very rude. Thanks