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anonymous

05/10/09

My one-week trial with Ability was a disaster. They are not a reliable service in triaging the calls correctly to the physician on call or follow the simplest instructions. I called them at least twice a day to remind them that I am not on call and they kept making mistakes. Also, the on-hold music system didn't work so the incoming callers often thought they were disconnected. I do not recommend Ability for Medical practices where reliability is of essence.

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DETAILS
Hours
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Category
Telephone Answering Service
Neighborhoods
North Park, Western San Diego
AKA

AAA-Accurate Answering Service

AAA-Accurate Answering Service AAA-Accurate Answering Service

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Data provided by one or more of the following: DexYP, Data Axle, Yext.