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06/04/12Provided by Citysearch
Called Roto-Rooter to fix 2 toilets and a kitchen sink knob that was loose. Johnny Garcia came out and was excellent. He was extremely friendly, helpful, and professional. He went the extra mile to resolve the problem and explained everything to me. Pricing was fair and straightforward. I will definitely use this company again.
05/31/12Provided by Citysearch
Price is what you pay, value is what you getâ?¦.
An infestation of a jumbled tangle of tree roots extending from the toilet, to the city
main, the better part of 73 feet. I believe the extent of this blockage was due to previous plumbers doing a incomplete temporary fix rather than alleviating the entire problem.
This jumble of roots ranged in size from small, fine, flimsy, infant-size to small rope
Size (3/16â??) with wood-like outer cover.
Before inspection, provided quote to: 1) clear blockage, 2) perform in-pipe camera inspection of Drain line.
Worked continuously and tirelessly for 4 hours repeating two steps at least 5 times:
1) Auger line pass from toilet to city main, 2) camera inspection of line after
Each auger pass with the ultimate result of removing ALL roots
After root removal strongly recommended chemical treatment of RootX to kill
Remaining roots at points of entry for a reasonable additional charge
Upon completion cleaned up the mess and said his work is guaranteed for six months.
Drain Technician, Joe Galindoâ??s performance is exactly what every paying customer expects, but rarely, if ever, receives.
I whole heartedly recommend Roto-Rooter to anyone with an interest in fast, efficient, and fair resolution to their plumbing problems and will call on them again when the need arises.
Witness to a miracleâ?¦.
Invoice No. 62 16779937
05/21/12Provided by Citysearch
We needed a plumber this past weekend. Being new to San Antonio we weren't quite sure who to call. We were very happy with the service from Roto-Rooter. Our technician, Daniel, was very helpful and courteous. We wouldn't hesitate to call them again.
05/16/12Provided by Citysearch
Sean - 04-25-12 - After renting both large and small electric 'snakes to the tune of a little over $120.00 and workin' my behind off attempting to clear the drain myself, late in the afternoon I asked my better half to call Roto-Rooter. I did NOT expect R-R to be out till the next day. Johnny Garcia, Tech# 62-1224, arrived within an hour, professionally and correctly assessed the problem, clearly explained my choices and the associated prices and began work immediately upon my agreement to have the drain cleaned out. An hour or so later, Johnny showed me what had been removed from the drain and the drain flowed freely. Johnny then ran a camera through the drain pointing out various issues and again clearly explaining my options. It was indeed interesting what could be seen through the camera. Having gone through the hassle & costs of renting the 'snakes' and the DIY process, I felt the price Roto-Rooter charged was MORE than reasonable. Johnny Garcia's professional attitude and demeanor were simply a bonus to some excellent service.
04/26/12Provided by Citysearch
Audubon Apartments had a service call on 4-25-12 and were very impressed with the service we recieved. We were notified by phone and email that the technicians were on the way. We had John and Johnny working on the repair. The repair was very very timely, neat, organized, and professional. We will continue to use Roto Rooter and reccomend them to anyone. We will also be requesting John and Johnny each time!
04/24/12Provided by Citysearch
So, my mom is elderly and suffers dementia - she flushed her underwear down the toilet. Ugh!! What a mess. It was a Saturday and we absolutely had to have it unplugged ASAP.
I called Roto-Rooter and in less than an hour a very friendly and understanding young man showed up at the front door. In a very short period of time the toilet was unplugged!!! What a HUGE RELIEF!!!!!!!
My experience was fast, friendly and professional. I ABSOLUTELY RECOMMEND ROTO-ROOTER.
04/22/12Provided by Citysearch
I called Roto-rooter at 12:15 pm on Sunday afternoon to have a free in home estimate done when our toilet started leaking on Saturday night. The technician Jon Duncan was here at the house at 1:05 pm. He was completely finished at 2:10. He quoted us a great price, and they also had a coupon we could use. He also took the time to help my husband carry the toilet we had purchased earlier in the day from the car. He not only installed the toilet but made sure that the bathroom floor was just as clean when he came in. I would not only recommend the Roto-Rooter Plumber from San Antonio, TX but also request the technician. What a great experience and wonderful service. Kudos to you Jon!!
04/19/12Provided by Citysearch
We have used Roto-Rooter in the Canyon Lake Texas area since 2008 and have always been pleased with the results. Our last job was a tremendous one--replacing polybutadene water pipes with something that does NOT leak every time you turn around! The Technician Larry (supervisor in this case) is knowledgeable, competent, kind and courteous. Larry has been to our house several times and has always ""fixed"" the problem. In this last call to replace the water pipes we saw him in a teaching capacity and feel that the company is very fortunate in having him as a teacher. Larry's trainee, Roger followed instructions in a competent manner. Roger also appears to be a pleasant individual who should prove to be a very good employee. Thank you, Roto-Router for supplying excellent technicians and the very good office associates who schedule the calls.
04/18/12Provided by Citysearch
I am very, very please with Roto-Rooter. When I phoned the company, the telephone associate was very courteous, understanding and was helpful in getting me taken care of. Opened a ticket to have a technician come at times I was available which was within 2 hours. Technician Dan came to the rescue, was very, very polite; determined the problem and explained in detail. I would very much like to have Dan return if I happen to call for service again. Thank you very much, Dan and Roto-Rooter associate who handled my phone call.
04/06/12Provided by Citysearch
I was traveling and the drain lines for our rural home were stopped up. It was late in the day and we had little hope of service. Our regular plumbing service was not available so I asked my wife to call Roto Rooter.
By the time I got home (2 hours), Roto Rooter arrived. Their serviceman, Roberto, studied the problem and fixed it. Even when he was done, he reinspected his work to assure that the clog was completely cleared and offered suggestions on how to avoid such problems in the future.
Available in an ""emergency"", professional, courteous and thorough. Can't ask for much more.
03/24/12Provided by Citysearch
A plumber was at my door within a half an hour. I explained what I understood about the problem, the plumber checked what I was saying, and went to work. I knew this was a tough main clog. It's an old plumbing system. Joe (the plumber - no pun intended) had to fight with that old plumbing system, but he did it! He knocked that clog out, and was able to determine the underlying problem that caused the clog in the first place. I had originally called another service. They took my money and ran (about what I paid Roto Rooter). I got ripped. I'm telling you, those other plumbers are trying to learn. That's why their not working for Roto Rooter. If it's a plumbing problem, I'm telling you, call Roto Rooter. They're a fast, friendly, professional (know what they're doing), fair priced service. Now I know why they've been around since 1935. They are good! And that is what I have to say about Roto Rooter.
03/21/12Provided by Citysearch
Had a big clog and the toilet wouldnt flush the tub wouldnt work and my bathroom was a mess. Joel came out much quicker than any of my local plumbers were willing to come and did an awesome job helping us get the situation under control and back in order. He got rid of the clog one of the local plumbers i had managed to get to come out the day before couldnt remove. He was very professional and knowledgeable as was the plumber that joined him to take on the big job of correcting a bad pipeing job and installing a cleanout. The Service was great
03/17/12Provided by Citysearch
Comode in 2nd bath was stopped up. We called a different company out who only charged us around $400 and when they left, the problem was still not resolved. We called Roto-Rooter, they came out and fixed the problem. Thank you Roto-Rooter!
03/06/12Provided by Citysearch
Today I had root-rooter come out to the house for a plumbing issue I had with my water line to the ice maker. I called first thing this morning hoping to get an afternoon appointment, and they were here by 9:30 in the morning! And I live in the 281/1604 area, so traffic held them from getting here even faster!
The guys hit some minor roadblocks, but did not want to stop until they fixed the problem. They sent me Ben Rodriguez and Larry Armstrong. These guys were professional and very thorough. I highly recommend requesting them if you call roto-rooter here in San Antonio.
I am extremely satisfied with their service and will be sure to call them again if I ever run in to any plumbing issues. But I'm hoping not to have to. Lol.
03/04/12Provided by Citysearch
I had a flooded house on a Saturday. My small time plumber was unable to get the problem fixed and recommended I call Roto-Rooter because they have ""better equipment"". I did and am happy I did. The girl that answered the phone was very friendly and helpful. (told me to call SAWS and have them out there in case the problem was in the alley). The tech that came out was very nice and very informative to both me and the SAWS workers. I will call Roto-Rooter for any plumbing needs I have in the future!
02/23/12Provided by Citysearch
Joe and Johnny took care of our problem in a short time and gave suggestions to help prevent recurrence. They are reliable and honest! The service was excellent! Thank you both. I will call on you again if anything else develops and recommend you to everyone I know.
02/22/12Provided by Citysearch
People say that the third time is the charm – well it was for me with Roto-Rooter! I had tried two different plumbing companies for two different (previous) problems. Both times I ended up feeling as though I was either taken advantage of, or paid a premium price for “not so premium” work.
Hurray! This time was truly a charm. Not only was the experience a positive one from the moment I called Roto-Rooter (late in the day after I discovered a leaking hot-water heater) it was also resolved promptly and courteously by Gabriel, my helpful and knowledgeable technician.
Now, I know nothing about water heaters except for the fact that when I turn on the hot water faucet, the heater should kick in and generate hot water. The gentleman who arrived at my door could have told me that a new heater was required and I would never have known the difference. Instead he checked the problem and told me that a pipe needed to be replaced and the heater was fine – further, that he could be done in less than 30 minutes. I can’t tell you how nice it was to feel that I was able to trust what I was being told and the work that was done. He did a great Job!
While I hope not to need a plumber for a long time to come – I will most certainly call Roto-Rooter and Gabriel, the next time I do.
02/08/12Provided by Citysearch
Roto Rooter is the only plumbing service we will ever use! Tim Crockett and Wil Dubaque are the plumbers to ask for. They were both extremely professional and detailed, they found our problem when 2 other plumbing company's could not. They fixed the piping issues, cleaned up and the price was exceptionally reasonable. This is who I would reccomend to all my family and friends.
02/03/12Provided by Citysearch
Very Prompt on time arrival and very thorough of an explanation to their work and what may have happen behind the walls. Estimates were given proir to the work and the estimate did not change at the end of the job. The leak was fixed and the job site was cleaned before they left. Will call Roto Rooter for service. Very Professional Team.
Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and CDC Compliant. Call Now!
Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and CDC Compliant. Call Now!
- General Info
- As the coronavirus (COVID-19) continues to disrupt daily life, Roto-Rooter wants to assure homeowners and business customers that we are taking steps to help our employees and customers stay safe and healthy. All Roto-Rooter plumbers and water cleanup team members who visit your home or business will adhere to our high standards of cleanliness, safety, and hygiene before, during, and after every service visit. In order to ensure maximum effectiveness, we’ve instructed our service technicians to uphold and enhance our already strict cleaning and disinfecting measures to ensure the safest possible work environment. Additionally, we’re following CDC (Centers for Disease Control) guidelines designed to stop the spread of the virus, including: Wearing personal protective equipment, Eliminating physical contact, including handshakes. We’ll use only non-contact methods of greeting, Maintaining effective social distancing when possible, Washing hands thoroughly with soap and water for at least 20 seconds at every opportunity, Using hand sanitizer, Using disinfectant products to ensure touchpoints are clean in workspaces, vehicles, and on equipment, Sanitizing shared-use devices such as tablets and clipboards; customers should consider using their own pens to sign paperwork When you need a plumber near you, call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.
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