I had an appointment scheduled for a "blowout" which is basically a wash/dry and style. I had a photo shoot to be at by 4:30pm (the hairstylist knew) My appointment was at 3, when the hairdresser called me asked if we could ouch back the appointment to 3:30 because they were running behind, I said that was fine. I Showed up, she was working on another ladies hair and told me it wouldn't be too much longer. Ok. 4:15 came around and I finally asked her if she would have time to do this in 15 min. She basically shook her head and said "no, probably not". Ok. That leaves me 15 min to drive home, somewhat style my hair and show up at the photo shoot by 4:30. To say the least I was a bit upset. Not going back there. What's the point of having an "appointment"? Total joke.