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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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4
21 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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jandid

06/24/12

Provided by Citysearch
Editorial review from Citysearch

HORRIBLE SERVICE! We used Scott Hale last week. It was the first and last time we will do business with them. When making the appointment I was informed that we would be the last appointment for the technician before he headed home for the weekend. He arrived a couple of hours early (plus) and got to work. At one point we were informed that he would need to cut a few small holes in the wall to fix a leak. I thought it was strange that our receipt said 'owner will repair holes' after he told us that he wasn't responsible for repairing the holes. Then I spoke to other companies who told me they always repair the holes. I now have four 12 inch square holes in my wall. He also welded the pipe in the wall without having a fire extinguisher (which I was informed of after the fact.... he said he forgot it...oops). Thankfully no fire started (maybe that is why the holes are so big?). He also said he had to go to SLC to pick up a few things so he wouldn't be able to fix it until Monday (this was around 3 in the afternoon). When pressed, he agreed to come back and finish the job that night. I realized that he wanted to start his weekend early but come on. He charged us an extra $50 because he didn't bring the necessary supplies with him (but didn't grab an extinguisher when he made the trip).
I'm giving 2 stars because despite the terrible service, our a/c does now work and the cost was only 20% more than what we expected (and when isn't it, really?). This could be a fantastic business but the technicians are their representatives and I wouldn't risk getting this guy again.

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Johndh1

04/12/12

Provided by Citysearch
Honest Work

I have been using Scott Hale plumbing for years from small repairs and also helped with the remodeling of my bathroom. One thing that goes along way with me is when someone is honest and provide good customer service.

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tannergreg80

03/02/12

Provided by Citysearch
Thanks again!

They were very professional while here and they did a great job. They cleaned up very well before leaving too!

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justimilli

01/13/12

Provided by Citysearch
Great

I will definitely use this company again! Scott Hale was excellent!

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Robs34

01/09/12

Provided by Citysearch
Great service nad info

I had a great technician named Russ. HE explained what needed to be done and why. He answered every one of my questions. Great service!

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Naomi123t

01/04/12

Provided by Citysearch
thanks

In the past they have always been professionals and I have appreciated their service.

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patriciabo

12/19/11

Provided by Citysearch
Helpful!

Everything was explained as Josh went along, very sweet and he was very helpful.

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WilsonY

11/17/11

Provided by Citysearch
Helpful Service

Very helpful when advising me on what I should replace and not replace. I had a good overall experience and am happy with the work they did.

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utdk123

11/16/11

Provided by Citysearch
Good Choice for choosing Scott Hale

Our home has an air conditioning that can last a lifetime that is because of Scott Hale Plumbing Heating & Air Conditioning. They are honest in giving work quotations and are quick and professional in doing their installations and maintenance. I recommend these guys for your cooling and heating needs for you home.

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LEXISMOM

11/10/11

Provided by Citysearch
Great People

Never used them but I know great people that work for Scott Hale.

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dbj122

11/09/11

Provided by Citysearch
Detailed service

The service was great and I will recommend. Price was a little more than anticipated only because there were several additional things I needed taken care of. Serviceman was careful and cleaned up after himself.

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Deborah2112

09/20/11

Provided by Citysearch
thanks so much!

The employees here are very experienced and professional. The water heater and softener they installed are great, They even explained how to use them and more about what they do. The were neatly dressed and cleaned up after they left, Thanks again!

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LilSis

09/01/11

Provided by Citysearch
Helpful

Pete was so helpful and very conscious of my needs. I truly appreciate his knowledge and willingness to share by helping me. He is a great guy and I recommend requesting him when you call Scott Hale Plumbing.

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melinda12456

08/23/11

Provided by Citysearch
Super service!

The charge for the service was about right. Yes, I would use them again. Yes, I would recommend them to a friend. all in all, Super service!

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001joshsmith

06/29/11

Provided by Citysearch
Timely Response and Quality Service

My plumbing needs was so urgent and professionals from Scott Hale Plumbing did not fail me. They installed new parts efficiently and time was not wasted. Thanks to those involve in fixing my plumbing needs. If you find yourself looking for reliable plumbers, Scott Hale Plumbing professionals can do the work fast and efficient for you.

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skylerdog

12/05/10

Provided by Citysearch
Very Expensive

Recently had a furnace go out. They responded same day and planned on installing new furnace next day, which was done. However, I should have done more research. I believe I got a furnace which is much too large for the small space that I heat, only on an intermittent basis. I wound up paying around $4800 for the furnace and labor. As I have done some research online, I have found the furnace itself, for about $900. Thus, I paid about $3900 in labor!!!!!

Had used them in the past and knew they were pricey and have tried to avoid, but couldn't do so this time:(

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SafetyDave

05/26/10

Provided by Citysearch
WARNING!

These guys put their less skilled workers in dangerous positions without OSHA required protections. They kept upping the price as the job went along. When I questioned the prices, I was made to feel like I was betraying some oath. When I demanded a detail to show why the need in price increase, I was accused of stabbing them in the back. I will never call these guys again. Questionable integrity.

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prattg

04/25/10

Provided by Citysearch
Way Too High

I would be on time too if I were charging so much. Plumber gave me a bid to re-pipe my house--way over the other bid I received. I wanted to get it done ASAP but could not go with their high estimate. I hired someone else. I learned my lesson to get more than 1 bid. The job was done to my satisfaction and not by Hale.

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WVdude

02/11/10

Provided by Citysearch
unbelievable

When they come to your house for a free bid and it seems high, don't think it's just you, I made the mistake of checking prices afterward and Hale's prices really are ridiculous.

The good times come when they actually show up for the job and dream up some new way to phrase what they already agreed to do for a flat fee to jack their hourly over $300. Unbelievable bids, literally. Don't believe anything these snakes have to say to you, actually, save yourself the trouble and call someone else. I know I will.

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smylee1

07/25/09

Provided by Citysearch
Great Job on Installing Our Sewer and Other Things

We won't go into all the plumber mishaps we've had to endure in Salt Lake, but these guys were actually very good to us. They are a little high for some things but overall they did an excellent job installing our new sewer line and setting up some new plumbing for our laundry room area as well.

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DETAILS

We Know you're Busy! Your Job Will Be Done Fast, Done Right and at a Reasonable Price. That Is Our Commitment To You!

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General Info
Scott Hale Plumbing, Heating, and Air is your premiere choice for plumbing, drain cleaning, heating and air conditioning services in Salt Lake City, Provo, Ogden and the surrounding areas. If you're looking for guaranteed satisfaction, you'll appreciate the dedication to quality workmanship, rapid same-day appointments and great value you receive from Scott Hale Plumbing, Heating, and Air. We are able to handle installations, repairs, tune-ups, maintenance and much more. Discover the great service by scheduling an appointment today!
Hours
Regular Hours
Mon - Sun:
Social Links
Categories
Plumbers, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Bathroom Remodeling, Building Contractors, Construction Engineers, Drainage Contractors, Fireplace Equipment, Fireplaces, General Contractors, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Heating, Ventilating & Air Conditioning Engineers, Home Improvements, Home Repair & Maintenance, Plumbing Fixtures, Parts & Supplies, Plumbing-Drain & Sewer Cleaning, Professional Engineers, Water Filtration & Purification Equipment, Water Softening & Conditioning Equipment & Service
Services/Products
  • Unclogging & Cleaning
  • Water Heater Repair
  • Repiping
  • Retrofitting
  • Copper Piping
  • Plumbing Installation
  • Burst Pipe Repair
  • Mobile Homes
  • Video Inspections
  • Water Main Repair
  • High Velocity Air Conditioning
  • Leak Detection Services
  • Leach Lines
  • Drain Cleaning
  • Sewer Cleanout Installation
  • Dryer Vent Repair
  • Septic Tank Treatment
  • Drain Maintenance & Repair
  • Conversions
  • Emergency Cleanup
  • Boiler Repair
  • Septic Pumping
  • Overhauls
  • Gas Conversions
  • Rooter Service
  • Pipe Repair
  • Flood Control
  • Electronic Line Locating
  • Dryer Vent Installation
  • Leak Repair
  • Electric Heating System Service & Repair
  • Clogged Drains
  • Tree Root Removal
  • Dryer Vent Cleaning
  • Electronic Leak Detection
  • Trenchless Excavation
  • Bath & Kitchen Remodeling
  • Water Leaks
  • Fixture Replacement
  • Erosion Control
  • 24 Hour Plumber
  • Sewer Repair & Replacement
  • Water Lines
  • Pipe Thawing
  • Fireplaces
  • Construction
  • Water Jet Cleaning
  • Drain Trap Treatment
  • Plumbing Contractors Commercial
  • Electric Snake Service
  • Sewer Lines
  • Shower Repair
  • Home Maintenance Programs
  • Furnace Repairs
  • Emergency Plumber
  • Weather Stripping
  • Plumbing
  • Filtration
  • Trenchless Repair
  • Insulation
  • Grease Trap Treatment
  • Coil Cleaning
  • Hydro Jetting
  • Industrial Plumbing Contractors
  • Soil Pipe & Fittings
  • Catch Basins & Traps
  • Backflow Prevention
  • Floor Drains & Gutters
Payment Options
Languages
English, Spanish
Other Information

Same Day Service: Yes

Emergency Service: No

Services: Unclogging & Cleaning, Water Heater Repair, Repiping, Retrofitting, Copper Piping, Plumbing Installation, Burst Pipe Repair, Mobile Homes, Video Inspections, Water Main Repair, High Velocity Air Conditioning, Leak Detection Services, Leach Lines, Drain Cleaning, Sewer Cleanout Installation, Dryer Vent Repair, Septic Tank Treatment, Drain Maintenance & Repair, Conversions, Emergency Cleanup, Boiler Repair, Septic Pumping, Overhauls, Gas Conversions, Rooter Service, Pipe Repair, Flood Control, Electronic Line Locating, Dryer Vent Installation, Leak Repair, Electric Heating System Service & Repair, Clogged Drains, Tree Root Removal, Dryer Vent Cleaning, Electronic Leak Detection, Trenchless Excavation, Bath & Kitchen Remodeling, Water Leaks, Fixture Replacement, Erosion Control, 24 Hour Plumber, Sewer Repair & Replacement, Water Lines, Pipe Thawing, Fireplaces, Construction, Water Jet Cleaning, Drain Trap Treatment, Plumbing Contractors Commercial, Electric Snake Service, Sewer Lines, Shower Repair, Home Maintenance Programs, Furnace Repairs, Emergency Plumber, Weather Stripping, Plumbing, Filtration, Trenchless Repair, Insulation, Grease Trap Treatment, Coil Cleaning, Hydro Jetting, Industrial Plumbing Contractors

Free Estimates: Yes

Data provided by one or more of the following: DexYP, Data Axle, Yext.