I used to call them only when my husband wasn't around, every time I was waiting for them about 15 mins, but after a couple of times they started to let me wait more than 30 mins, and when the driver shows up he apologizes and offers a discount or free ride, I refused coz I didn't care about the damn money I was so frustrated coz 1 of those times I had a meeting and I got there late thanx to them, last time I was waiting for them in the street it was extremely cold, and the lady on the phone told me they will be there in 20 mins, I was okay with that,I have waited about 25 mins and yet he wasn't there, I called her every 10 mins and she kept saying he will be there in 3 mins, he is also most there, yea he got there, but in 55 mins! And when I called here to cancel she even didn't bother her self to apologize! That was my last call with them, they have so bad service and they don't care if they lose their customers.

My husband and I used Taxi Etc last night so we could celebrate New Years Eve and not worry about driving home. We made a reservation and they were right on time to pick us up. The vehicle was clean and comfortable. They were very professional. We highly recommend using this company.