Responsive. On time. Good communication. Excellent professional technicians who took time to explain things every step of the way in non-technical terms. Highly recommend Eastern Shore.

Outstanding service and communication. I had the pleasure to interact with three different employees...the president of the company and two technicians. All were top notch.

Do yourself a favor...save time and aggravation, and call these folks!

We have been customers for several years. The technicians are always on time and very polite. Our confidence in their work is very high.

No problems. Service was fine

Great service, efficient, and timely.

These guys are good (and nice)

We always receive responsive service.
The technicians are well trained. I have
been a customer for a long time!

In normal situations my experience has been excellent. When there was an issue it took several visits from different techs, then the manager to solve the problem. Hence the good, not excellent rating. Normal servicing has been excellent.

Everyone is very friendly and helpful from office to servicemen.

I have been a customer for going on 14 years. Generally, there have been up and downs in the relationship most of them corrected but I believe there is always room for improvement. Typically, there have been adjustments and compromise that addressed the issue. There are others here that are using your firm because they asked who I used and I answered them and they chose to use you. I currently will be using you I believe in the future.

Tech has been prompt, personable, and thorough when completing our semi-annual system checks.

Knowledgeable, quick response,nice to work with

They designed a terrific retrofit using Mitsubishi split systems. They are experts. I couldn’t be happier.

I’ve had a problem with my AC unit and Eastern Air was the only one to figure it out!

The technician is competent and timely.

The purchase of equipment was top of the line with installation professionally done.
I had no concern that work would be quickly done.