On May 18, 2015, I called them on a Sunday evening due to a toilet problem. I was told it would cost $145.00 but knew it was Sunday & they'd charge more. Plumber came in and told me, "your floor is rotting out, I can't repair this due to liability on me should the toilet fall through..." He happily walked back to his van with a check for $145.00 and said "we'd be happy to come back to fix it once the floor is fixed..."

I finally got repair guys in there today (August 19, 2015)-only to find out, "Your floor isn't rotten. The bolt just rusted through but the floor is still good." Over 3 months later, the floor miraculously fixed itself cause I hadn't been able to get the repair person in there until today. AMAZING!!!

I will definitely NOT call this company again for anything & recommend people avoid calling this company for jobs in the future!!!!!

UPDATE:

On August 28th, I received a refund check in the mail from the company. Apparently my email to the company's president did some good. Thank-you Systems 4 President.