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REVIEW SUMMARY

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2.5
6 Reviews
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Nkporter2

12/13/10

Provided by Citysearch
They go the distance

From what I have seen this family does what is needed to help the community hear. They even go to peoples houses to help them out. In this day and age no one does house calls anymore. I would take my loved ones to them for their hearing needs.

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Nkporter2

12/13/10

Provided by Citysearch
They go the distance

From what I have seen this family does what is needed to help the community hear. They even go to peoples houses to help them out. In this day and age no one does house calls anymore. I would take my loved ones to them for their hearing needs.

Was this Review helpful to you?0
Nkporter2

12/13/10

Provided by Citysearch
They go the distance

From what I have seen this family does what is needed to help the community hear. They even go to peoples houses to help them out. In this day and age no one does house calls anymore. I would take my loved ones to them for their hearing needs.

Was this Review helpful to you?0
KSugar

12/10/09

Provided by Citysearch
Questionable business practices

Highly questionable business. My father-in-law purchased hearing aids thru them, with a ""guarantee"" he could return them if he didn't want them within 75 days. Unfortunately, he had a stroke two weeks later, and died the next day. When my mother-in-law tried to return the hearing aids, the salesman, Chris, said she couldn't--Dad was the only one who could return them, according to the contract! My poor mother-in-law didn't know what to do, and was upset enough as it is, and now she had to deal with this? We tried contacting the licensing bureau in charge of these guys, but they were no help. A friend suggested we go back with a video camera and ask them again to take the aids back and refund to us, and they were only willing to do it once they saw the camera. But they still kept $500, which apparently was also part of the contract. Weve got the money back now, but I can't say enough bad things about these people. Theres whats legal, and then theirs whats the right thing to do!

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KSugar

12/10/09

Provided by Citysearch
Questionable business practices

Highly questionable business. My father-in-law purchased hearing aids thru them, with a ""guarantee"" he could return them if he didn't want them within 75 days. Unfortunately, he had a stroke two weeks later, and died the next day. When my mother-in-law tried to return the hearing aids, the salesman, Chris, said she couldn't--Dad was the only one who could return them, according to the contract! My poor mother-in-law didn't know what to do, and was upset enough as it is, and now she had to deal with this? We tried contacting the licensing bureau in charge of these guys, but they were no help. A friend suggested we go back with a video camera and ask them again to take the aids back and refund to us, and they were only willing to do it once they saw the camera. But they still kept $500, which apparently was also part of the contract. Weve got the money back now, but I can't say enough bad things about these people. Theres whats legal, and then theirs whats the right thing to do!

Was this Review helpful to you?0
KSugar

12/10/09

Provided by Citysearch
Questionable business practices

Highly questionable business. My father-in-law purchased hearing aids thru them, with a ""guarantee"" he could return them if he didn't want them within 75 days. Unfortunately, he had a stroke two weeks later, and died the next day. When my mother-in-law tried to return the hearing aids, the salesman, Chris, said she couldn't--Dad was the only one who could return them, according to the contract! My poor mother-in-law didn't know what to do, and was upset enough as it is, and now she had to deal with this? We tried contacting the licensing bureau in charge of these guys, but they were no help. A friend suggested we go back with a video camera and ask them again to take the aids back and refund to us, and they were only willing to do it once they saw the camera. But they still kept $500, which apparently was also part of the contract. Weve got the money back now, but I can't say enough bad things about these people. Theres whats legal, and then theirs whats the right thing to do!

Was this Review helpful to you?0
DETAILS

Improve the quality of your life through better communication!

General Info
Here at Salem Hearing Aid Center we treat everyone like family! Family owned and operated since 1979, my father taught me to listen to our customers! So that we can help you listen to the world!
Extra Phones

Phone Fax: 503-566-3420

Hours
Regular Hours
Mon - Fri:
Categories
Hearing Aids & Assistive Devices, Audiologists, Hearing & Sound Level Testing, Hearing Aids-Parts & Repairing
Payment Options
Message
  • Salem Hearing Aid Center Helping...
We have proudly helped "1000's of Ears" hear better, for over 36 years.
Location
Cherry City Ctr, one block south of Winco
Neighborhood
Morningside
Other Information

Parking: Lot

Data provided by one or more of the following: DexYP, Data Axle, Yext.