what a great place to deal with i bought a used washing machine there a year ago and it starting making noise this afternoon i called they send a repairman out same afternoon he fixed it in front of me in about 10 - 15 minutes showed me the broken part, i love this place i will definitely do business with them again in the future

I bought a stove and refrigerator about 3 years ago from American Applicance and they are still going strong! Not one issue with either one. That's why now that my washer has stopped working properly, I intend to shop American Appliance again! Staff was friendly and helpful and appliances were delivered when they said they would be delivered!

Have been dealing with American Appliance for a number of years, have purchased new and used appliances. Have NEVER had a problem with either the products for their customer service. Think buying applieses at a "big box" store is cheaper...think again and get a price from American Appliance...don't forget to add in all the extras that the big stores charge..ie delivery, installation, haul-away of your old appliance.

Bought a used refrigerator 11 months ago, was happy worked fine up untill a month ago. Called to get a repair tech out, they sent some kid. First thing he did was open all doors take off face plate and look under fridge with his cell phone, didn't even bring a flash light with him, he then took apart the air diverter wash that, then took apart the thermostat controls and started banging the against the top of the fridge, I didn't say anything, He then begins to tell me he can't find anything wrong and that the door doesn't close right and thats the problem. First the door was a problem the store knew about, second you don't check a thermostat control by banging it against the top of the fridge. I have partial hearing loss and a problem with my voice, when I started to question what he was saying he got mad grabed his tools and said I will not be yelled at and ran out of my house and left, I had to put the fridge back together. My wife called the store and said we'll call you back, yeah

The best service, very helpful and have everything new and used.. Sandy Albanes Remax Action First Realtor who uses their services.

I purchased a used refrigerator for a rental unit. the first unit was defective, they replaced it and a week later the second unit was defective. I am now on the third unit and have an unhappy tenant. I asked for a discount on my next service call (waive the travel charge) and they refused. Also it is almost impossible to get anyone to answer incoming calls, I finally had to send a FAX to the service dept.

I don't know anything because they don't answer their phones. You ask for the receptionist and keep going round and round. I don't even know if they exist. I gave one star because the posting won't work without one.