They put a tubliner in for us. When it first arrived it had been measured incorrectly and did not fit. After more waiting & the liner properly installed, they could not tell me how to properly clean it without damaging the material the liner was made of. I had to call the company who manufactured the liner for an answer. A few years later we decided to remodel the rest of the bathroom. I went to them for a bid, and by the time they got me the bid - we had already had the work done by someone else. They gave both of us the feeling they did not need our business.