We have built over 11 brand new homes in our lives, two of them being custom homes. The experience we had with Richardson Brothers was by far the worst. They let their Construction Superintendent go towards the beginning of our project and after that there pretty much was no supervision. We ourselves had to find the flaws and oversights. Bowed windows, wrong fireplaces, wrong countertops, wrong grout in tile etc. etc. The pool done by Cutting Edge is another nightmare, charged for a waterfall twice the size we received, grout lines over an inch wide, in pool table tile that has edges that could cut you easily and that is just to name a few. We now have a fence/sinking yard issue that was brought to their attention before the one year warranty expired. We are almost six months out from that with no resolution. A builder/general contractor is only as good as the subs they hire and they aren't supervising the subs.