Tim is awesome at what he does! While other window cleaners didn't even call back (for shame!) Tim answered the first time I called and even came that day to give us a quote. He did an AMAZING job on our outside and inside windows. Very thorough and professional! Awesome value and Service. One of my windows is a large leaded glass picture window, and is a "pane" to clean--but they did a great job. I've already recommended them to my sister and a friends