General Info

We help manage the daily operations of our client's infrastructure, streamlining all of their voice and data applications through high speed connections. Collaborating with our clients, we deliver solutions that are reliable, straight forward and flexible ; resulting in an advanced, feature-rich communications platform that supports our clients' core business. We strive to be a trusted advisor and believe in building long term relationships with both our clients and business partners. IPiphany Difference We subscribe to the adage of doing one thing and doing it well. With more managed providers jumping into the fray, IPiphany stands out as a market leader with managed applications as our focus. We have a track record of successful deployments for our clients, a history of technical aptitude, and most importantly a fanatical devotion to client satisfaction. We constantly measure client satisfaction and solicit feedback from our clients to ensure we are providing excellent client care and gaining new insights into client requirements. Our size allows us to remain nimble and flexible so we can respond quickly to client issues, enhance our current product offerings, and pursue new products. Furthermore, we are backed by partners such as Cisco Systems and Lightyear Network Solutions, putting the resources of large companies at our disposal while still being able to provide the highly personalized service of a smaller company to our clients. IPiphany was formed in 2001 with a vision of providing managed communication services for small and medium sized businesses. The founders of the company are experts in voice and data solutions, project management, and training. We were an early proponent and implementer of Voice Over IP solutions, including Cisco Call Manager, and converged voice data and video transport over wide area networks. In 2002, sensing that the technology had matured to a reliable level, we began providing managed VoIP services to our clients through Verizon, and quickly became a market leader in Chicago. Through 2003 and 2004 we grew our managed VoIP practice, and began providing a full suite of managed services including managed VoIP, managed Exchange, Managed Fax, and Managed CRM. In 2004 we launched our own managed VoIP service, OnePipe. OnePipe combines advanced phone system features with local, long distance, internet services and optional equipment rentals in one monthly bill. IPiphany services clients across the United States and world. Headquartered in Rolling Meadows, IL in the busy Woodfield commerce corridor, our 5000 sq ft of office space houses conference and demo areas, our sales and operation staff, and a lab and equipment staging area where we test and configure all equipment before sending to our customers. We are a profitable company and have grown revenues an average of 50% a year, while keeping client satisfaction ratings near 100%. Many people ask us about our name which is combination of a real word ( epiphany ) and a data protocol ( IP ). The Webster's definition for epiphany is a comprehension by means of a sudden intuitive realization. IP- Internet Protocol, is the defacto standard responsible for moving packets of data from node to node via the Internet. IPiphany is the sudden intuitive realization of how IP technologies can change your business.